Justin Ho Email & Phone Number

California, United States

New York, NY, US

• Defined product roadmaps and key features derived directly from the company KPIs, contributing to $5M USD in revenue growth (from $0) within 3 years
• Took ownership of end-to-end overhaul of the system (from front-end to database) to achieve strict ONC certification requirements essential for compliance in the digital healthcare industry within 9 months
• Led collaboration with internal and external stakeholders to migrate revenue cycle services for insurance payments to a new vendor, leveraging machine learning to increase revenue by 30%
• Scaled the system by leveraging AWS serverless (Lambdas, SQS, Aurora), enhancing user experience and support increased usage by ensuring API response times under 2 seconds
• Implemented monitoring dashboard to track release quality, optimizing for a 99% successful release rate with a streamlined CI/CD pipeline along with robust code-review/testing processes

Leuven, BE

• Repositioned NIGHT+ by switching from “nightlife directory” to “nightlife experience sharing” product to achieve 100K weekly active users (from 2K) within 3 quarters
• Transformed platform architecture to a scalable micro-services (Kong, Azure, NodeJS) model, supporting modular application and high-load capacity of up to 10K TPS during peak usage
• Implemented A/B testing to monitor user behavior in order to make adjustments that boosted monthlystickiness from 6% to 15%
• Orchestrated cross-functional alignment and consensus building among operations, design, and development teams to establish laser focused priorities and delivering in 2-week turnaround schedule
• Built a performance dashboard to track and monitor KPIs, generating reports and data to expand current business and drive new opportunities for us and our clients

New York, NY, US

• Led a team of 3 developers and 2 outsourced teams to develop a innovative clinician-oriented Remote Exam workflow (real-time video/audio, image-sharing, whiteboarding, messaging) in 6 months to help secure $2M USD in.
• Directed the development of responsive patient (React/NodeJS/PHP) portals, delivering a user-centricexperience, monitored to continuously optimize and reduce friction
• Architected an integration framework to allow seamless plug and play support for 30+ IoT medical devices and 3 EHR vendors

Los Angeles, CA, US

• Forged project winning proposals ranging from USD $20,000 to $80,000 by establishing trusted relationship with clients
• Led multiple teams in parallel to deliver projects with durations spanning from a few weeks to half a year
• Acted as liaison to connect our China offices with our global offices to share best practices in sales, delivery, and research
• Advised as subject matter expert in organization and job design for other team members to realize sales and ensure delivery

• Co-founded a software consulting business entity in China earning 60% profit margin by servicing consulting, real estate, online education, and gaming industries in the US
• Crafted innovative interactive software solutions with sales ranging from USD $50,000 to $750,000
• Integrated and optimized standardize yet agile product development processes through analyzing meaningful and measurable factors

Imba, Imba

Master Of Science - Ms, Computer Software Engineering

Bs, Information And Computer Science