Dynamic and results-driven professional with over four years of experience in customer service, content creation, and iGaming. My career has focused on delivering top-tier customer experiences while simultaneously honing my skills in community engagement, live streaming, and digital content strategy. I’m passionate about helping brands grow by driving meaningful interactions with their audiences, particularly in the fast-paced and evolving iGaming industry.I began my career as a Customer Service Agent at Paddy Power Betfair, where I developed expertise in managing high-volume inquiries, problem-solving, and delivering exceptional service. This foundation, paired with my work as a Call Centre Agent at Centrecom, taught me the importance of patience, empathy, and efficiency in addressing customer needs. As a result, I am adept at handling complex situations while maintaining a focus on customer satisfaction.More recently, I transitioned into the role of a Sports Trader at WA Technology, where I combined my passion for gaming with analytical skills to manage sports betting markets and provide insights into gaming trends. This position strengthened my ability to work in a high-pressure environment while staying attentive to detail and market changes.Beyond customer service, I am experienced in content creation and social media management across platforms like YouTube, Instagram, TikTok, Twitter, and Discord. My expertise includes developing content strategies that drive user engagement, producing creative videos and written content, and utilizing tools like Adobe Creative Suite, Canva, and Photoshop to create visually compelling materials. I take pride in my ability to adapt quickly to new trends, making me a versatile candidate for content creation and community management roles.I'm now looking to bring my blend of customer service, content creation, and iGaming knowledge to a forward-thinking company that values innovation, collaboration, and customer success. Let's connect if you're looking for someone who is enthusiastic, adaptable, and ready to drive growth in your team!