•Prepare vacant apartments for new residents, including managing outside vendors and ensuring units meet corporate move-in standards •Respond to 24/hour emergency call service requests, including HVAC, plumbing and electrical •Perform preventive maintenance on equipment and apartments throughout the 350 unit community •Respond to daily resident, management and service requests as needed •Identify and correct hazardous property conditions, including liability hazards•Perform mechanical requests, including repair of major appliances, HVAC, plumbing and electrical •Responsible for ensuring property is well kept and maintained, including pool maintenance, housekeeping, minor groundskeeping and trash pick-up•Trusted with full access to entire property, including residential units, office and clubhouse •Knowledgeable in key machine, sink machine, leak detector, amp meter, volt meter, spray paint rig, air conditioners, appliances, water heaters, welding torches (A/C), hand tools, power tools, propane torch (plumbing) and steam clean/shampoo machinery

•Responsible for general maintenance and service of apartment community, including cleaning parking lots, maintenance shop, clubhouse and building exterior•Prepared vacant apartments for new residents, including managing outside vendors and preparing units to corporate move-in standards •Responded to daily resident, management and service requests as needed

November 2005 –February 2009 (Williamsport, PA)February 2009- December 2010 (Raleigh, NC)•Demonstrated strong time management and communication skills, responsible for overseeing entire kitchen staff, including managing line communication, food line procedures, prep procedures and overall quality of the culinary experience •Exhibited leadership skills and was selected to mentor and train new managers and employees•Collaborated with management to implement best practices, menu and procedural changes•Maintained open lines of communication from front to back of the house, and resolved customer issues while upholding a high-level of customer satisfaction •Oversaw sanitation procedures and requirements, as well as rotation of inventory