Justin Light Email & Phone Number

El Paso, TX, US

Boulder, Colorado, United States

Boulder, Colorado, United States

Elevated sales team conversion rates from 19% to 27% on an $18,000 membership product, significantly boosting revenue and closing efficiency in a high-ticket sales environment.Designed and implemented repeatable, high-impact sales processes and sales rubric, driving consistency and scalability in the sales team's performance.Developed and established a.

Toronto, Ontario, Canada

Spearheaded operational strategies that directly contributed to record-breaking revenue growth, achieving the highest annual revenue in five years, excluding Q4 2023.Led the company to its two most profitable months in its 17-year history, aligning operations to support aggressive sales and profitability targets.Developed and executed performance metrics.

Miami, Florida, United States

Spearheaded operational strategies that drove a 220% business growth over two years while effectively minimizing expenses, ensuring sustainable scalability.Collaborated closely with the founder to align the team with the company’s long-term vision, translating goals into actionable strategies that enhanced sales and performance outcomes.Led the project.

Austin, Texas, United States

Drove over $1M in sales in a single quarter by creating and optimizing high-converting sales processes.Spearheaded the development of two recurring coaching programs, generating over $2M in yearly recurring revenue.Partnered with the founder to scale the company from 0 to $2.5M in annual revenue within one year, leveraging strategic and tactical sales.

Austin, Texas Area

Boosted customer service quality scores by 23% through the development and implementation of a unique survey system, enhancing customer satisfaction and service delivery.Monitored call performance and provided targeted coaching and training to representatives, driving improvements in customer service scores and cross-functional product support.Built an.

Austin, Texas Area

Developed and implemented key performance metrics that elevated team performance, enabling representatives to meet and exceed ambitious corporate objectives under tight deadlines.Created and deployed a unique survey system, which improved quality assurance and boosted average customer service scores by 23%, directly enhancing customer satisfaction and.

Shared expertise through workshops and one-on-one customer trainingDeveloped ability to cater to different learning stylesOver 200 hours training both Apple employees and customersMastered Apple pro and consumer applications