Justin Liu Email and Phone Number

• Strong performer - totally achieved 95 aircraft sales with over 42 million USD revenue throughout the role period (2014 to 2019) in the assigned territory.• Achieve volume sales targets by sales for delivery of company turboprop and business aircraft within sales territory.• Deliver expected price increase. All of sales will result with a net sales price to meet the company business goal.• Achieve Book to Bill rate to meet the company business goal.• Improve compete / non-compete with all competitive models.• Strengthen aftermarket collaboration efforts and customer team selling.• Enforce CRM Processes and Report Accountability for the territory.• Develop and execute training plan (company policy, compliance, product, best practices, etc.)

• Customer Engagement/Operational Excellence. Maintain on-going contact with all product owners in territory. This same contact must be established with all competitive owners in territory with the responsibility to develop more significant relationship with the goal towards future sales. Maintain documentation of customer interactions within CRM.• Territory/Team Engagement & Development. Work closely with the team and/or the channel partner within region for both self development and the development of territory. Assist Marketing in evaluation of non-aviation events at which company might establish a presence.• Enterprise Awareness & Cross Functional Collaboration. Participate in the regular standing meeting schedule between the RSD, pre-owned sales and Field Service Engineer and channel partner. Engage with sales colleagues covering other brands within the Textron portfolio in territory on a quarterly basis.

• Success in driving sales growth for business jet charter, management, operation, interior design, and new/pre-owned aircraft sales in the Chinese market. • Strategic relationship builder, cultivating partnerships with local/regional aviation authorities and third parties to optimize operational excellence and service delivery. • Operational expertise in managing flight operations and ground handling support in China, guaranteeing exceptional customer satisfaction. • Proactive contributor to business development, supporting marketing initiatives through customer demo flights, trade shows, and special events. • Dedication to continuous improvement through ongoing analysis and refinement of operational procedures for maximum efficiency and client experience.

• Expertise in driving sales of aviation fuel, flight support, and ground handling services to a diverse client base including supply agents, airlines, and aircraft operating companies.• Hands-on experience and leadership role to support executive flights and ground handling, ensuring exceptional service delivery and customer satisfaction (especially during 2008 Beijing Olympics).• Proven contract management skills, including generation, negotiation, review, and renewal, ensuring profitable and secure business relationships.• Strategic business development acumen, contributing to FBO and MRO initiatives through project feasibility studies and reports in effort to support company business expansion.• Collaborative contributor to company-wide business strategy development and review, demonstrating executive-level thinking.

• Cultivated strong client relationships by supporting the sales manager during business meetings, factory tours, aircraft deliveries, and post-delivery training. Demonstrated a deep understanding of customer needs. • Supported marketing initiatives through website and brochure updates, and by actively participating in trade shows and events. Facilitated lead generation and enhanced brand awareness. • Leveraged bilingual skills to ensure seamless communication between clients and company personnel. Facilitated successful negotiations and smooth project execution across language barriers.