Justin Loo Email & Phone Number

Petaling Jaya, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1. Go-To-Market Strategy Project✔ Worked in a team of 6 to synthesise strategic recommendations for market entry into the banking, financial services, insurance, and energy industries, resulting in an estimated increase in the client’s top line by 15% year-over-year by FY2027✔ Participated in workshops to generate strategic frameworks to qualitatively and quantitatively measure and prioritise market entry strategies and potential clientele, resulting in high-ROI market entry propositions for a targeted set of 10 clientele, from an original pool of 102 potential clientele✔ Conducted implementation planning to operationalise recommended market entry strategies, delivering a high-level 3-year roadmap and detailed 1-year roadmap which highlight key milestones for 3 workstreams covering: upskilling, business development, and client relationship buildings2. Data Capability Readiness Assessment Project✔ Conducted desktop research to gather insights into the financial landscape in Malaysia and 8 prominent APAC countries to identify key emerging technological trends and demands in relation to data by utilising the Network Readiness Index (NRI)✔ Engaged with 2 data SMEs to obtain inputs on the best approach in designing a comprehensive framework that would be the baseline of a scoring matrix to accurately gauge the data capabilities of Capco Malaysia resources✔ Facilitated interviews and focus groups with 137 Capco MY resources with the aid of a comprehensive scoring framework which will measure their capability in 3 main data areas – data science, data engineering and data governance.

Shah Alam, Selangor, Malaysia

1. Sales Improvement Through Branding ✔ Conducted a feasibility study on the effective utilisation of internal and external branding to increase brand awareness and satisfaction, progressively leading towards the ultimate goal of achieving a sales volume of more than 150,000 per year✔ Curated several implementation strategies that focus on improving the brand perspective of both customers and internal employees, leading to a potential increase in market penetration by 20% and brand satisfaction by 25%

Shah Alam, Selangor, Malaysia

1. Vehicle Parts Localisation Project✔ Facilitated workshops with project stakeholders, Pakistan export partners and vendors to facilitate the discussion on the feasibility of a localization exercise of an over 300 vehicle parts listing proposed by the Pakistani counterparty✔ Designed a framework to measure the ROI for the localisation of each individual vehicle part, resulting in the removal of approximately 50% of vehicles parts in the proposed listing and preventing a potential loss of RM10 mil due to margin reduction2. Steel Coil Ordering Process Improvement Project✔ Spearheaded a feasibility study for the lead time reduction of raw material procurement processes by conducting first-hand research and mapping of the current-state procurement process to design a more efficient future-state process, leading to an estimated 30% improvement in procurement ordering turnaround times✔ Independently drove the development of an Excel dashboard prototype to automate key tasks in the procurement PO processes, leading to a 20% reduction in delivery lead time3. Overtime Cost Reduction Project✔ Drove the high overtime cost forensic exercise by performing first-hand analysis on the total overtime payment of each department and implemented the Pareto Principle to pinpoint the top 20% overtime payment contributing resources✔ Collaborated with human resources to revise the departmental overtime schedule and remove redundancies to prevent overstaffing, resulting in an estimated 25% reduction in overtime cost

Selangor, Malaysia

1. Continous Process Improvement ✔ Led a dynamic team of 5 within the company, driving impactful process improvements initiatives that streamlined operations, enhanced efficiency, and elevated overall productivity by approximately 25%✔ Effectively managed a portfolio of clients by providing round-the-clock availability to fulfil their every request and maintaining seamless communication, leading to maximum client satisfaction and a portfolio growth to more than 20 clients in the first 6 months of operations ✔ Interviewed and managed resource onboarding and offboarding with strong attention to detail, fostering a smooth and positive transition experience for both employees and the company

Kuala Lumpur, Malaysia

Oil and Gas Market Research✔ Spearheaded market analysis on global market trends, regulatory shifts and geopolitical factors, thus providing actionable insights to traders for driving informed decision-making and optimise trade strategies ✔ Leveraged the comprehensive understanding of the energy market and employed advanced data analysis tools such as the Reuter terminal to generate in-depth reports, ensuring the company maintains a comprehensive advantage by anticipating the market shift✔ Vigilantly conducted around-the-clock market monitoring, specifically tracking price fluctuations, geopolitical events and supply-demand dynamics, executing contingency plans in place as part of the risk mitigation exercise

Northpoint, Mid Valley

Fixed Income Market Research✔ Utilised various financial market tools to gather real-time fixed-income market data and insights to formulate predictive outcomes that will aid fund managers in making sound portfolio decisions ✔ Conducted in-depth market research on the local property market to conduct annual assessments of bond papers in the similar industry

Bachelor In Financial Analysis, Finance, First Class Honours

Activities and Societies: Sunway Business & Investment Society Sunway Actuarial & Financial ExcellenceEquity, Derivative & Fixed Income

Foundation In Arts, Business, 88.55% Aggregate

Activities and Societies: Foundation in Arts Student CommitteeOrganising events and social gatherings