Installs, configures, and maintains network hardware and software, ensuring the operational readiness. Implements and monitors security measures to protect information systems from unauthorized access. Performs routine maintenance, updates and backups of systems to ensure optimal performance and security.Managed and secured Information Technology (IT) infrastructure for classified and unclassified networks ensuring compliance with security protocols.Provided technical support and training to personnel, enhancing the overall IT proficiency of the team.Assisted in the deployment of IT resources during missions, ensuring seamless communication and operational efficiency.Performs the upgrade, installation, and optimization of the United States Special Operations Command (USSOCOM) Wide Area Network (WAN)/Local Area Network (LAN) Architecture.Performs troubleshooting of Windows operating systems, printer systems, satellite systems, radio systems, and cellular systems.Integrates state of the art commercial off the shelf equipment into SOCOM managed communications plans, enabling special operators real time communications solutions.Helped to clear >300 trouble tickets utilizing Active Directory, MS Exchange, and desk-side troubleshooting of Microsoft OS and software, during training exercises and regular day to day operations.Managed and maintained user accounts to always follow standards and policies.

Supervised the installation, operation, and maintenance of state-of-the-art military and commercial off-the-shelf communications equipment valued >$5M. Oversaw the training and management of 25 personnel.Implemented training plans and performed events to train and validate over 25 personnel prior to operational deployments, ensuring the successful deployment and troubleshooting of communication systems with ZERO network down time.Specialized in the configuration, operation, and maintenance of various systems comprised of SDN (Sof Deployable Node) Lite, SDN medium, SDN heavy, and commercial off the shelf satellite communication systems such as Starlink, Kymeta, and SatpaqPlanned the installation and maintenance of Cisco routers, switches, SOF deployable node (SDN) systems, including the Tampa antenna, KG-250x, and associated Cisco routers and switches.Managed a team of 4 employees responsible for servicing 20-30 users across multiple domains. Helped to clear trouble tickets utilizing Active Directory, MS Exchange, and desk-side troubleshooting of Microsoft OS and software, during training exercises and regular day to day operations.

Installs, configures, and maintains network hardware and software, ensuring the operational readiness. Implements and monitors security measures to protect information systems from unauthorized access. Performs routine maintenance, updates and backups of systems to ensure optimal performance and security.Managed and secured Information Technology (IT) infrastructure for classified and unclassified networks ensuring compliance with security protocols.Provided technical support and training to personnel, enhancing the overall IT proficiency of the team.Assisted in the deployment of IT resources during missions, ensuring seamless communication and operational efficiency.Performs the upgrade, installation, and optimization of the United States Special Operations Command (USSOCOM) Wide Area Network (WAN)/Local Area Network (LAN) Architecture.Performs troubleshooting of Windows operating systems, printer systems, satellite systems, radio systems, and cellular systems.Integrates state of the art commercial off the shelf equipment into SOCOM managed communications plans, enabling special operators real time communications solutions.Helped to clear >300 trouble tickets utilizing Active Directory, MS Exchange, and desk-side troubleshooting of Microsoft OS and software, during training exercises and regular day to day operations.Managed and maintained user accounts to always follow standards and policies.