I love to solve complex customer problems using data, creativity, and technology. I create, enhance, and revive digital products that make a difference in the world. To accomplish this, I focus on delivering key outcomes, keep the customer at the core, and quickly adapt to the ever changing landscape. I have enjoyed many different positions throughout my career in product management, customer success, implementation services, and informatics research. My personal and professional experiences have taught me the following about myself: I can successfully take software products from an idea to making real world differences.- I have a strong gut instinct, but I use data to drive all my decisions- I am extremely customer focused, listen to customers and a great product will emerge- I pride myself on delivery of solutions to complex problemsI can lead, manage and grow amazing cross-functional teams.- I believe in personal accountability and accepting failure so we can move onto the wins- I motivate by always connecting work with the 'why'- I love seeing the team work together to solve a problem and enjoy the win I drive, challenge and educate myself to be a better person.- I weigh every decision against the goals and direction of the bigger mission - I remain collected and calm when faced with challenges- I listen far more than I talk, you can learn a lot that wayI believe new prospectives keep us grounded and help us to become the best version of ourselves. Reach out if you want to connect with me about creating software products, using tech to solve real world problems, or your favorite travel spot.Professional SkillsProduct Management | Product Roadmap | Agile Development | User Experience (UX) Research | Project Management | User Stories | Feature Prioritization | Backlog Management | Data Analysis | Market and Pricing Analysis | Product Strategy | Business Development | Product Design | JIRA | SQL | MS Office Domain KnowledgeHealthTech | Enterprise Software | Informatics | Clinical Research | IT and Data Security | AI | Clinical Documentation Improvement (CDI) | Coding
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Sr. Product ManagerEvernorth Oct 2022 - PresentSt. Louis , Us -
Product Manager3M Jan 2020 - Oct 2022St Paul, Mn, UsExperience as a Product Manager with 3M Health Information Systems, Clinician Solutions applications.Key responsibilities include:-Developing and managing 2 year product roadmap -Managing technical backlog -Write user stories -Feature prioritization -Deliver AI solutions by way of agile, scrum methodology -Product integrations -Product research-Define product success metrics and goals -Set vision and themes for product development -Serve as market expert and provide leadership to cross-functional team-Release management-Product commercialization -
Adoption SpecialistM*Modal Jun 2015 - Jan 2020Franklin, Tn, UsAdoption Specialist, Clinical Documentation Improvement, Implementation and Adoption TeamKey responsibilities include: -Project management for customer implementations -Customer success partnerships to improve technology adoption -Definition of key customer success metrics and project goals-Customer support escalation and resolution -Data analyses: utilization, gap, workflow, and more.-Compile, deliver, and present customer reporting-Sustain long-term customer relationships -
Business AnalystM*Modal May 2014 - Jun 2015Franklin, Tn, UsBusiness Analyst, Clinical Documentation Improvement, Implementation and Adoption Team.Key responsibilities include: -Process improvement-Defining business requirements-Business development-Lead strategic, high visibility technology project-Deliver reports and data-driven recommendations to business decision makers-Provide guidance and advisement to leadership on strategy -Assist with managing business relationships
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Product Specialist InternM*Modal Mar 2014 - Apr 2014Franklin, Tn, UsProduct Specialist Intern, Product Management Team.Key responsibilities include: -Create user personas -Define strategic customer profiles to enable Sales in establishing strategic value propositions -Clinical data analysis -Partner with Informatics on strategic project to assess business value-Data validation-Assert recommendations to leadership on content prioritization
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Informatics Research Lab AssociateUniversity Of Pittsburgh May 2013 - Apr 2014Pittsburgh, Pa, UsInformatics Research lab Associate, Health and Rehabilitation Informatics Lab, School of Health and Rehab Sciences.Key responsibilities include: -Serving as Informatics Lab liaison with clinical partners-Apply statistical analyses to large clinical datasets -Model health outcomes data for clinical trial studies-Interview study participants -Review journal publication submissions -Define study methodologies
Justin Mcclelland Education Details
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University Of PittsburghHealth Information Management
Frequently Asked Questions about Justin Mcclelland
What company does Justin Mcclelland work for?
Justin Mcclelland works for Evernorth
What is Justin Mcclelland's role at the current company?
Justin Mcclelland's current role is Sr. Product Manager.
What schools did Justin Mcclelland attend?
Justin Mcclelland attended University Of Pittsburgh.
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