Justin G. Email & Phone Number

• Monitoring and maintaining company cloud-based infrastructure for Security issues and outages
• Developing processes and procedures around company assets including inventory, monitoring, replacement and upgrading hardware
• Creating and maintaining custom images for new computer deployments
• Patching and updating of Mac and Windows endpoints
• Troubleshooting and resolving hardware, software, and network issues, tracked in YouTrack
• Managing user accounts, permissions, and access rights in all systems

New York, New York, US

• Rebuilt and deployed the organization’s Netskope configuration due to connectivity issues impacting production machines.
• Prepared, deployed, and managed the organization’s Falcon CrowdStrike instance.
• Continued utilizing JAMF to create policies and configuration profiles to push out security tools/updates and to have the organization’s Apple fleet follow CIS benchmarking.
• Updated and created SOPs (Standard Operating Procedures) for Security policies and on-call tasks.
• Deployed Duo Network Gateway Trusted Endpoints to secure internal application and resource access to only company-issued devices.
• Monitored and created alerts through Splunk.

New York, New York, US

New York, New York, US

New York, NY, US

Assisted adults and seniors with social media site features and account setups, navigating the internet, as well as features of the Microsoft Office Suite.

New York, NY, US

New York, NY, US

Amsterdam, NL, NL

New York, NY, US

Bachelor Of Business Administration, Computer Information Systems

Education record