Justin Ortiz Email & Phone Number

Broward County, Florida, United States

Provide service to food service and hospitality accounts in the South Florida territory including marketing and promoting chemicals, chemical programs and dishwashing machines. Spearhead the acquisition and growth of new business, grow the existing base of customers, and capitalize on strategic selling opportunities, through the marketing of cleaning solutions. Emphasis on long-term relationships selling Ecolab’s value proposition and strategically positioning the company’s product portfolio.✔Grew book of business from 0 to more than $X.XMM. Continually rank in the Top 10 Route Managers in the state.✔Resurrected more than XX% of inactive accounts within the first 5 months.✔Retain and grow existing institutional accounts, while gaining new customers and new solutions.✔Perform installations, repairs and maintenance on ware washing, laundry and dispensing equipment and systems.✔Consult with accounts on current products, systems and service in place and recommend new chemical and sanitizing solutions for customers to ensure guest safety and satisfaction.✔Serve as an expert for customers on advanced cleaning and sanitation processes and programs to provide service solutions positioning Ecolab as a total value partner.✔Exceeded budget goals, 2018 and 2019. Tracking to exceed budget again FY2021.✔Selected by management to serve as the District Safety Manager.

Promoted to provide service for the company’s high value accounts in the East Coast region for the largest contact lens distributor in the US. Assisted customers with placing orders and other inquiries with emphasis on adding incremental value, increasing customer loyalty, and delivering exceptional customer care.✔Assisted with all new client implementations, onboarding, and training.✔Served as a product SME to customers by providing product and service information. Resolved product and service problems.✔Customer Service liaison for the restructuring of the quality assurance program.✔Recommended and sold additional products and services as appropriate.✔Consistently a top performer who met and exceeded work performance standards and goals.

Worked in the warehouse responsible for the fulfillment of customer orders including packing and shipping ensuring accuracy.✔Picked and packed orders to customer specifications. Verified order accuracy to packing slips.✔Worked across teams to leverage and share best practices, emphasizing company high standards of performance.✔Recognized for quality work, attention to detail and follow-up. Highly regarded among management and peers.✔Consistently met and exceeded established productivity, schedule adherence, and quality standards.

Loaded trucks for drivers and inspected packages to ensure they were not damaged and were fit for delivery.✔Consistently met/exceeded demands, expectations and deadlines through exceptional work ethic and commitment to excellence.✔Recognized for quality work, attention to detail and follow-up. Highly regarded among management and co-workers.