Justin Parsons Email and Phone Number
I am a senior customer success engineer - security at VMware Carbon Black, a leader in endpoint security and cloud-native platforms. I have over 15 years of experience in the information technology space, including seven years in the US Army Special Operations Command, where I received a Bronze Star Medal, a Combat Action Badge, and a Basic Parachutist Badge.My core competencies include implementing, managing, and supporting network and endpoint security solutions, actioning customer requests, proactively communicating with internal and external stakeholders, and mentoring junior security analysts and engineers. I also have expertise in signals and cyber intelligence, which enables me to provide insights and recommendations to customers on how to protect their businesses from cyberattacks. My mission is to create and maintain outstanding partnerships with customers and deliver exceptional customer service, aligned with VMware Carbon Black's vision of securing the world from cyber threats.
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Technical Engagement ManagerRed Canary, A Zscaler CompanyCary, Nc, Us -
Senior Customer Success Engineer - SecurityCarbon Black Oct 2023 - PresentPalo Alto, California, Us -
Concierge Security Engineer 4Arctic Wolf Mar 2023 - Sep 2023Eden Prairie, Minnesota, Us- Senior Engineer and Team Leader for engineers supporting over thirty enterprise customers- Primary cybersecurity technical point of contact for customers- Create and maintain an outstanding partnership with customers- Implement, manage and support the direct delivery of Arctic Wolf network and endpoint security solutions to customers- Action customer requests in a timely manner, including directing and coordinating efforts with other teams, as needed- Proactively interact and communicate with internal and external stakeholders- Mentor junior security analysts and engineers to support their professional growth -
Concierge Security Engineer 3Arctic Wolf Feb 2022 - Mar 2023Eden Prairie, Minnesota, Us- Primary cybersecurity technical point of contact for customers- Create and maintain an outstanding partnership with customers- Implement, manage and support the direct delivery of Arctic Wolf network and endpoint security solutions to customers- Action customer requests in a timely manner, including directing and coordinating efforts with other teams, as needed- Proactively interact and communicate with internal and external stakeholders- Mentor junior security analysts and engineers to support their professional growth -
Signals And Cyber Intelligence Chief, United States Army Special Operations CommandUs Army Jan 2014 - Sep 2021Arlington, Virginia, UsDirected task and time management, team analytical projects, and project management in a competitive environment; coordinated with multiple agencies for continuous customer focus in support of peacekeeping and military operations.• Managed all technical targeting portfolios to include $2M of Government equipment, by providing direct support to Special Operation Forces worldwide in response and counter-terrorism missions. • Increased international coordination efforts on eight projects with multiple partner countries to expand knowledge, leverage funding, and maximize joint product usage across allied militaries.• Oversaw system architecture, design, and implementation; directed 5+ programs including Information Systems Security, Information Assurance, Physical Security, Communications Security, and Access Control• Assigned team tasks and responsibilities with attention to resource budgeting among concurrent projects leveraging available business systems, within the operating business process -
Signals Intelligence R&D Technical Lead, Us Army Special Operations Command G2Us Army May 2012 - Jan 2014Arlington, Virginia, UsAnalyzed and implemented innovative next-generation technologies in the portfolio for use in the nation’s most sensitive counter-terrorism operations in conjunction with National Laboratories and multiple U.S. Interagency partners.• Developed and presented a marketing strategy plan in of Signal/Cyber communities; identified Segmentation, Targeting, and Placement based on a Strength, Weakness, Opportunity, Threat (SWOT) analysis• Oversaw $5M programs by implementing and integrating new capabilities to the Dept. of Defense and the Intelligence Community, resulting in a 75% increase in support of worldwide contingency operations. • Developed innovative solutions incorporating Cyber and Signals Intelligence metadata that directly contributed to 100+ successful Special Operations missions -
Signals Intelligence Collector & AnalystUs Army Apr 2007 - May 2012Arlington, Virginia, UsCollected and analyzed tactical intelligence in direct support of combat operations supporting 3rd Special Forces Group, U.S. Army Special Operations Command. and the National Security Agency.• Integrated commercial penetration testing and 802.11 Collection into expeditionary Special Operations Technical Intelligence targeting mission set. Led to increase in the unit’s intelligence collection capability and effectiveness against Next-generation communication technology. • Ensured 500 time-sensitive signals intelligence reports that provided actionable intelligence to National Intelligence and Special Operations leaders that directly informed operational and strategic decisions • Briefed National Security Council, Ambassadors, Members of Congress, and foreign government officials on National-level policy and strategy regularly allowing them to enact critical U.S. foreign policy. -
Technical Support AnalystNational City Mortgage Apr 2005 - Apr 2007Pittsburgh, Pennsylvania, Us -
Production Line Lead OperatorDelphi Jun 2001 - Feb 2003Gillingham, United Kingdom, Gb
Justin Parsons Education Details
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North Carolina State UniversityCyber Security Boot Camp
Frequently Asked Questions about Justin Parsons
What company does Justin Parsons work for?
Justin Parsons works for Red Canary, A Zscaler Company
What is Justin Parsons's role at the current company?
Justin Parsons's current role is Technical Engagement Manager.
What schools did Justin Parsons attend?
Justin Parsons attended North Carolina State University.
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