Justin Post Email & Phone Number

Bloomington, Mn

Bloomington, Mn

Bloomington, Mn

Bloomington, Mn

- Fielded incoming support calls from clients in the Long Term Care Industry- Proactively support and optimize clients' use of software solutions - Strong documentation and follow-up; use of call logging programs - Collaborated with a team to develop improved knowledge sharing and internal processes- Design and lead online instructional webinars for clients - Engaged in regression and quality assurance testing of the software product- Identify and describe areas for growth and enhancement in product development- Dedicated analyst for supporting the specific business needs of individual corporations- Train and mentor new incoming staff- Strong understanding of LTC and functioning of EHR software solutions within the industry- Troubleshoot and resolve issues in financial product modules including: Electronic claims submission, electronic remittance advice distribution, accounts receivable, resident trust, collections, and interoperability.- Assist our QA team in testing new releases- Support our Business Intelligence Software- Working knowledge of SQL Report Writer- A part of our After Hours Support Team

-Monitor and organize Target’s Sales Floor by performing guest service and restocking merchandise for our consumers. -Train new team members to drive Target sales through excellent guest service and pushing extra sales. -Go above and beyond by doing miscellaneous projects such as setting end cap planograms.

Minneapolis, Mn

-Performed various accounting tasks for the company such as analyzing their accounts receivable and payable. -Set up financial statements such as the balance sheet and statement of cash flows. -Examined their main competition to look for ways the company can improve and become more profitable and efficient.

St. Paul, Mn

-Prepared tax returns for low income families on a weekly basis. -Demonstrated leadership and responsibility by dealing with people’s financials. -Received recognition from the IRS for the work performed.