As a key member of the Software Delivery and Cloud teams at RXO, I collaborate closely with developers and stakeholders to drive business objectives efficiently. My experience and responsibilities cover a breadth of topics that include, Azure, Kubernetes, Terraform, and CI/CD, all while striving to streamline and support the developer experience at Coyote.

As a key member of the Software Delivery and Cloud teams at Coyote, I collaborate closely with developers and stakeholders to drive business objectives efficiently. My experience and responsibilities cover a breadth of topics that include, Kubernetes, Terraform, and CI/CD, all while striving to streamline and support the developer experience at Coyote.I contribute to leading Coyote's containerization initiative. This includes architecting the core infrastructure and support systems for… Show more As a key member of the Software Delivery and Cloud teams at Coyote, I collaborate closely with developers and stakeholders to drive business objectives efficiently. My experience and responsibilities cover a breadth of topics that include, Kubernetes, Terraform, and CI/CD, all while striving to streamline and support the developer experience at Coyote.I contribute to leading Coyote's containerization initiative. This includes architecting the core infrastructure and support systems for Azure Kubernetes Service while enhancing CI/CD pipelines to effectively deploy container workloads. My efforts ensure seamless integration and operational efficiency across our containerized environments. Another critical responsibility involves development, training, and comprehensive documentation of all things Terraform (IaC) at Coyote. This encompasses creating reusable remote modules, templated workflows, and meticulously documenting all aspects of our infrastructure automation practices. My role ensures proficiency across all facets of Terraform implementation within our organization. Show less

This role involved providing top-level support for Coyote's internal application suite. Responsibilities included collaborating closely with developer teams to resolve application issues, utilizing various tools such as New Relic, SQL, Elasticsearch, and others for monitoring, alerting, and troubleshooting. The position also included maintaining extensive documentation for the applications supported.

This role involved providing first and second-tier support for all technical issues at Coyote. Responsibilities included supporting the internal application suite and addressing general computer issues across various programs. The job required working closely with end users to swiftly and effectively resolve their issues, emphasizing excellent customer service throughout the support process.

I provided comprehensive technical and logistical support for this small business, encompassing everything from remote computer assistance to optimizing freight load management with streamlined efficiency measures. By enhancing their logistical and technical operations, we've significantly boosted their annual revenue.

Document critical patient information in an emergency setting for physicians in a timely andefficient manner. Utilized electronic medical records software with particular attention to speed and accuracy. During my time at Scribe America I was promoted to a trainer position. This entailed training new scribes in all areas of their daily responsibilities.