Summary:With experience in IT Industry for 5 years. Four years as warrantyspecialist with HP Service Qualification Certificates and One year up topresent as Sales Assistant with a good communication skills and excellentcustomer service to provide a good quality of services.Skills:• Organized• Advanced in Microsoft Excel, Word, and PowerPoint• Customer oriented• Multitasking skills• Responsible and hardworking• Keen to detailsWork Experience:Sales Assistant – Jump Solutions Incorporated(July 15, 2021–2023)• Prepares for the necessary reports and analysis needed by thecompany• Compiling monthly, quarterly, and annual sales reports• Other assigned tasks from time to time as the need arises• Assist the AMs in receiving and processing purchase orders.• Assist the AMs in providing quotations and• information such as stock availability, delivery dates and prices.• Issuing sales transaction invoices• Responsible in verifying orders including customers’ personalinformation and payment details• Responsible in dealing with customer requests• Responsible in maintaining and updating sales and customer records• Updating customer databases and maintaining records.• Supporting the sales department with other administrative tasks• Taking charge in proposing and closing of sales hand over by theAMs limited to one (1) or two (2) units of laptops/desktops, parts, andperipherals, and/or other run rate products not exceeding to 200Ksales revenue. (For deliberation)• Assist the AMs in the process of Assist securing, organizing andcompletion of documentations for government and non-governmentbiddings.Work Experience:Warranty Specialist – Microbase Incorporated(August 2017–July 2021)• Assisting clients for their concerns regarding warranty details• Coordinates collected details and report to our supplier• Check and analyze all reports from technical team before claimingthe warranty of units• Responsible in verifying details including customers’ personalinformation and warranty details• Compiling monthly reports• Responsible in updating client’s unit• Organized datasheet in excel file from collected detailsCertification:HP Service Qualification• Servicing HP Desktops, Workstations, and NotebooksService Qualification (Release 4.0/2017) (March 27, 2018)• PC Hardware Diagnostics Qualification Exam (March 27, 2018)• HP PC Hardware Diagnostics UEFI (March 16, 2018)• Service Qualification for Computing Exam (March 14, 2018)• Servicing HP Desktops, Workstations and Notebooks forService Technicians April 2018 (March 13, 2018)