Justin R. Email & Phone Number

Texas, United States

Carrollton, Texas, United States

• Successfully created and managed 150 users in Microsoft Active Directory, Office 365, 100 plus organizational units, and implemented BitLocker encryption for all 110 Windows operating devices.• Conducted vulnerability management using Webroot and performed device inspections for 20 sites with over 250 devices and servers, successfully resolving all incident reports through risk mitigation processes.• Actively performed patching projects for 200 Windows operating systems to comply within government, financial, and healthcare regulations for 100% compliance.• Solely responsible for onboarding 150 users in Okta, Zscaler, Cisco AnyConnect, and Zoom Admin Portal.• Attained a performance rating of 4.95 out of 5 from the resolution of over 800 tickets in the year 2023.

Dallas-Fort Worth Metroplex

• Upgraded 5 workstations to the Windows 10 operating system, enhanced 2 workstations through hardware upgrades, and resolved VoIP and printer issues.• Produced 2 daily excel reports on warehouse operations for UCL headquarters.• Managed 350 customer payments and warehouse transactions.

Irving, Texas, United States

• Verified invoices from Stevedores, Ports, and Tug vendors by comparing invoice statements against negotiated contract rates and historical records before authorizing payment approvals• Monitored discount payment opportunities, saving near $1M for the company during the fiscal year in Q1 and Q2 of 2016• Collaborated with the Accounting Department in reconciling outstanding balances for vendors awaiting past due payments

Irving, Texas, United States

• Negotiated and analyzed more than 70 contracts with Port Terminals, Stevedores, Tug companies and Feeders for Marine Ops• Participated in biweekly Regional Terminal Committee (RTC) meetings as a G6 Alliance member to discuss negotiation strategies and industry related issues in order to find agreeable solutions for all members• Forecasted the yearly cost impacts for Marine Ops by producing reports that monitored the monthly expenditure of all terminal contracts, and the International Longshore and Warehouse Union (ILWU)/ Pacific Maritime Association (PMA) labor contracts• Served as a liaison point between the G6 Terminal Steering Committees in Asia/Seoul Headquarter and various North American Committees/US Terminals in order to establish open communications within the different levels of command to resolve any outstanding issues

Irving, Texas, United States

• Won US inbound business contracts with high volume awards and signed up to 23 accounts within the Midwest region• Priced daily customer rate requests for the sales team based on everyday changing market needs• Registered and maintained customer contracts in accordance to the Federal Maritime Commission rules and regulations• Coordinated the creation of an HMM GAUS (internal system) screen for Seoul Headquarters and US Sales teams