Justin Riddler Email & Phone Number

Lynnwood, WA, US

Redmond, Washington, United States

Producer supporting the internal tools team.

Lynnwood, Washington, United States

Lead official formation of startup indie studio, including managing budget, time, and resources. Scope out projects for development, pioneer creative endeavors, and provide leadership to the studio. - Launched "This Tree was Built to Scale" for the GMTK Game Jam 2024 with less than 48 hours of production time as part of a two-person team. Served as Lead.

Redmond, WA

Support live operations of Age of Empires IV by collaborating across teams and studios to deliver player-engaging events and communications. Facilitate communications between players, QA, and developers to drive production goals at all levels of the product. Lead cross-studio teams through project schedules and release of regular content updates. Drive.

Redmond, WA

Manage the testing and preview of Age of Empires pre-release products, prototype software, and content updates, with a variety of internal and external audiences. Translate qualitative feedback into actionable items for game development and QA, and compose technical documentation for users. Innovate and improve workflow for the Age Insider program through.

Kirkland, WA

Manage projects and process documentation for analysis and renovation, company knowledge base, live service level analysis, metric reporting, document and research systems-issue tickets. Oversee back-end tools for contact and follow-up management, as well as HR and Accounting related tasks. Lead other teams, including the concierge team with high-touch.

Redmond, WA

• Engage with customers via email, message boards, and phone, to resolve customer service issues, provide inventory and warehouse updates, and manage authorization and shipment of monthly subscriptions. Utilize and.
• Co-led initiative with Marketing department on launch of Pathfinder in Libraries program
• Managed defect reporting system during first print-run of the Pathfinder Rise of the Runelords card game
• Oversaw distribution of digital products to volunteers for conventions and events
• Proactively monitored monthly product subscription services and webstore product distribution processes

Redmond, WA

• Interact with employees and guests on building management, transportation, and mail services related issues. Manage building resources and scheduling including shipping and receiving. Organize employee, guest, and.
• Oversaw tours and events at the Retail Experience Center on behalf of Worldwide Retail Services
• Led process improvement initiative for holiday shipping via The Post mail services at MS Commons
• Planned and strategized on projects and contracts as part of the special work assignment team

Greater St. Louis Area

• Researched and expanded upon the centers’ goals, mission, and materials. Coordinated diversity programing presented by the Office of Student Life through the next academic year. Curated center resources and library for.
• Pioneered position, building upon university guidelines, and set performance standards and expectations for future Diversity Centers employees.
• Consolidated resources from multiple specialized centers into one center with a unified mission.
• Forged relationships with student and community organizations with aligned goals.

Greater St. Louis Area

• Coordinated service-learning programming by engaging with student volunteers and faculty organizers. Managed and curated digital documentation of departmental projects for use on department website, by university.
• Oversaw department’s community engagement outreach for MLK Day of Service and Food Desert Awareness and Habilitation programming.
• Organized university engagement with the American Democracy Project.
• Documented project and programming for the successful revision of federal grants on the department’s five-year academic review.

Greater St. Louis Area

Contracted consultant and designer. Managed design, construction, and sending of mailers for various political election candidates. Designed and managed the official City of Cool Valley, MO website. Data entry, research, and analysis for additional clientele.

Masters, Adult Education

Activities and Societies: Prizm (Queer-Straight Student Alliance), Safe Zone, Student Activities Budget CommitteeDegree highlights include.

Bls, Psychology And Theatre

Activities and Societies: Prizm (Queer-Straight Student Alliance), Safe Zone, University Singers, University Players, Residence Hall.