Directly managed the delivery of Contingent Worker Outsourcing (MSP), Recruitment Process Outsourcing (RPO) and Business Process Outsourcing (BPO) Solutions to clients across the APAC region.Contingent Worker Outsourcing (MSP)- J&J Singapore- Intel Global- Rio Tinto Australia- NSW Government Department of Education- BP Australia- Kimberly Clark AustraliaRecruitment Process Outsourcing- NASDAQ India- Astra Zenica India- Citibank India- Ernst & Young IndiaBusiness Process Outsourcing- Mondelez Malaysia

– Managed the delivery of many major aspects of four concurrent projects – Conducted presentations to Senior Level stakeholders– Worked closely with clients to understand and assist with requirements gathering– Worked with procurement to negotiate better suited products – Progressed the program of work through a Stage gate– Worked alongside colleagues to deliver high quality products on time– Worked with multiple vendors to deliver technology based solutions for each project– Created and maintained all project registers and plans– Provided project updates via phone, e-mail and memo form to both internal and external stakeholders– Coordinated the delivery of multiple products over multiple projects – Responsible for driving actions to achieve results– Responsible for allocating resources to particular deliverables– Prepared and presented monthly project update reports– Worked closely with procurement to progress the purchase of critical infrastructure

Project Manager – Logan City Council– Engaged with client to determine a list of key requirements– Documented solution options and recommendations– Created a step by step guide for users and administrators– Provided Initial training for solution– Provided analysis of current resource utilisation & productivity– Recommended target resource utilisation improvements– Created key performance measures for new solution– Created detailed test plans for updates– Coordinated field testing of new devices– Provided weekly status reports throughout the project– Sourced hardware from alternate locations saving a large amount of moneyProject Coordinator – Logan City Council– Documented current business processes and timings– Provided analysis of current resource productivity– Documented solution options with recommendations– Liaised with vendor for pilot deployment & testing– Coordinated field testing of new devices– Acted as a conduit for Vendor negotiations– Managed the installation of new hardwareBusiness Analyst - Logan City Council– Engaged with client to determine a list of key requirements– Documented solution options and recommendations– Provided first point of contact for new branch initiatives– Assisted branches to scope initiative & business objectives– Liaised with ICT service providers for solutions, pilots and testing– Provided advice & recommendations on business improvement initiativesProject Officer – Logan City Council– Analysed ICT capabilities & infrastructure requirements– Partially managed implementation budget & resources from Council & Service Provider– Provided a Impacts Register– Provided a detailed communication plan– Provided Agenda\Minutes\Actions from meetings– Worked closely with all stakeholders to document activities & milestones– Created a detailed project plan– Created and managed the project risk register– Drove Actions to make sure no slippage occurred