• Developed and executed category strategies for the Seasonal and Mainstream Candy, Snack Nuts, Microwave Popcorn, and Meat Snacks categories, resulting in growth in category sales and improvement in inventory turnover.• Conducted regular competitive benchmarking and market analysis to identify opportunities for assortment enhancement and differentiation.• Collaborated with vendors to negotiate favorable terms, including pricing, promotions, and exclusivity agreements, leading to improved profitability.• Implemented pricing optimization strategies based on competitive analysis and customer willingness to pay.• Analyzed sales data, customer feedback, and product performance to identify underperforming SKUs and develop action plans for improvement.• Managed product assortment changes, ensuring smooth transitions and minimal disruptions to customer satisfaction.• Led cross-functional teams in the execution of seasonal campaigns and promotions, resulting in increased foot traffic and sales.

• Led supply chain analysis initiatives, identifying process bottlenecks, inefficiencies, and areas for improvement.• Utilized advanced Excel models and data visualization tools (e.g., Power BI) to analyze supply chain data and generate actionable insights.• Collaborated closely with procurement, production, and logistics teams to optimize inventory levels, reduce lead times, and enhance supplier collaboration.• Developed and maintained key performance indicators (KPIs) to monitor supply chain performance, including supplier performance, on-shelf availability, and inventory turnover.• Implemented demand forecasting techniques to improve accuracy and responsiveness to changes in customer demand, resulting in reduction in stockouts.• Prepared regular supply chain reports and presentations for senior management, highlighting trends, risks, and recommendations.

• Collaborated with category managers to develop demand forecasts for the Fresh Seafood Category, aligning inventory levels with sales targets.• Utilized statistical forecasting techniques, predictive analytics, and market research to develop accurate demand forecasts that minimized forecast error.• Collaborated closely with Sales, Marketing, and Operations teams to gather input for demand forecasting, incorporating promotions, product launches, and market trends into the planning process.• Managed the complete demand planning cycle, from data collection and analysis to generating forecast reports and presenting recommendations to senior management.• Developed and maintained key performance indicators (KPIs) to measure forecast accuracy, inventory turnover, and stock availability.• Utilized advanced Excel models and demand planning software (e.g., Blue Yonder) to create accurate and actionable forecasts.

• Led planogram development for over 400 retail locations, encompassing various grocery categories. • Collaborated with cross-functional teams including Category Management, Merchandising, and Visual Merchandising to ensure alignment with business objectives.• Leveraged space planning software (e.g., JDA Space Planning, Apollo, Virtual Shelf, i2e) to create and execute planograms that optimized product placement, facings, and adjacencies.• Analyzed sales data, foot traffic patterns, and customer behavior to make data-driven recommendations for planogram adjustments and enhancements.• Drove improvements in overall sales through strategic planogram modifications that increased product visibility and accessibility.• Conducted regular store visits to evaluate planogram compliance, gather feedback from store associates, and make real-time adjustments as needed.

• Assisted in managing daily store operations, overseeing a team of store employees, and ensuring optimal customer experiences.• Supported the Store Manager in implementing merchandising strategies, planogram execution, and promotional activities to drive sales growth.• Collaborated with cross-functional teams to maintain optimal inventory levels, reducing stockouts through effective inventory management practices.• Coached and mentored team members to improve performance, provide exceptional customer service, and enhance their skills.• Led team meetings, fostering a positive and collaborative work environment while addressing employee concerns and providing constructive feedback.• Conducted regular store walk-throughs to monitor cleanliness, organization, and compliance with company policies and procedures.• Assisted in recruitment and onboarding of new employees, ensuring a smooth integration into the store team.

• Managed daily store operations during assigned shifts, including cash handling, inventory management, and customer service.• Supervised a team of store employees, providing guidance, coaching, and support to ensure consistent service and adherence to company standards.• Played a key role in maintaining store appearance, cleanliness, and adherence to safety protocols.• Assisted in training new employees on store procedures, customer service best practices, and company policies.• Successfully resolved customer concerns and inquiries, ensuring customer satisfaction and loyalty.

• Played a critical role in managing the pharmacy operations, training new team members, and ensuring compliance with pharmacy regulations and company policies.• Processed and verified prescriptions accurately, maintaining a high level of attention to detail and patient safety.• Assisted pharmacists in dispensing medications, ensuring proper labeling, dosage, and instructions for patients.• Collaborated with healthcare providers to clarify prescription orders, address medication-related inquiries, and ensure optimal patient care.• Led training sessions for new pharmacy technicians, sharing best practices, standard operating procedures, and safety protocols.• Contributed to inventory management by monitoring stock levels, conducting regular audits, and restocking medications.• Played an active role in patient counseling, providing medication information, potential side effects, and proper usage instructions.• Managed insurance claims and prior authorizations, resolving billing issues to ensure seamless patient experiences.

Welcomed and assisted guests with check-in, check-out, and inquiries, providing personalized service and ensuring a seamless arrival and departure experience.Managed reservations through phone, email, and online platforms, ensuring accurate room assignments, special requests, and preferences.Handled cash, credit card transactions, and maintained accurate records of financial transactions, including posting charges and handling payments.Responded promptly to guest complaints, concerns, and inquiries, effectively resolving issues and ensuring guest satisfaction.Collaborated with housekeeping and maintenance teams to ensure timely room turnovers, cleanliness, and maintenance requests.Maintained the front desk area's cleanliness and organization, contributing to a welcoming and efficient lobby environment.Managed multi-line phone system, directing calls to appropriate departments and assisting guests with inquiries.