Led the development and deployment of new features for point-of-sale software with a ReactJS frontend and Java Spring Boot backend, communicating via GraphQL, used in 250+ store locations, enhancing uptime, streamlining user experience, and reducing errors.Directed the QA team’s creation of an automated end-to-end test suite and expanded unit test coverage, significantly cutting down on bugs and regressions.Architected and guided the development of a new clothing appraisal system, enabling stores to purchase items from customers at competitive prices.Mentored a team of five engineers, providing expertise in software architecture, best practices, and optimization strategies.Conducted bi-annual performance reviews and effectively mediated team conflicts.Implemented feature flagging with LaunchDarkly and integrated Sentry into internal systems, enabling rapid and effective recovery from failures.Collaborated with DevOps to integrate end-to-end tests into our CI/CD pipelines.

Worked on the communications team to enhance our customers’ texting and email experience through automations using a PHP backend and ReactJS frontend, leveraging AWS Lambdas and Amazon DynamoDB for user registration, streamlining usability and improving application performance.Implemented a Notification Center with a ReactJS frontend and PHP backend, where customers’ in-app notifications are consolidated and easily filtered, increasing productivity and improving customer engagement.Utilized Terraform for CI/CD, automating infrastructure deployment and improving development efficiency and reliability.

Collaborated with the CEO to develop a reputation management offering in Salesforce using Apex (Java), enabling companies to address and respond to unfavorable reviews across multiple eCommerce and ratings platforms.Implemented a continuous integration (CI) system by automating unit testing and deployment of Apex (Java) code into Salesforce, streamlining the development lifecycle.Developed a Chrome Extension with React that allows customers to manage reviews and questions from their Salesforce instance directly within Social Studio, improving user engagement and efficiency.Worked closely with senior management to ensure that Apex (Java) feature development and release timelines aligned with the company’s roadmap, collaborating with teams in both the US and India.Assisted in the development of other Salesforce apps for Order Management Systems (OMS) and real-time Translation, contributing to enhanced functionality and global accessibility.

Managed the team building Omadi’s core Towing Management System (TMS) and associated iOS and Android apps, leveraging Drupal for the core system, AWS Lambdas, and Amazon DynamoDB for data validation, and React Native for the mobile apps.Collaborated closely with DevOps to stabilize the core Drupal-based TMS product, ensuring high availability and improving the overall customer experience.Worked alongside Product Management to ensure that the team’s development workload, including AWS Lambda-based features, aligned with the company’s product roadmap and timelines.Developed a routing system in Java using the graphhopper/jsprit library, optimizing tow truck dispatch for different service regions within the US to efficiently retrieve totaled vehicles.

Worked on the core team, responsible for maintaining and enhancing the Lingotek platform built with Java, while providing support and guidance to less experienced developers and remote teams.Architected and developed an authentication and authorization system using Node.js, managing users, groups, and organizations across the company’s ecosystem of products.Conducted a comprehensive audit of the source code for all of the company’s internally-developed Java and Node.js-based applications, either addressing potential issues directly or providing recommendations to the responsible teams for resolution.

Worked on the platform team, enhancing and maintaining the core NUVI product backend built with Ruby on Rails, while providing support and adding functionality to ensure a seamless user experience across various product offerings.Architected and developed an application using Ruby on Rails to manage user and company settings centrally across multiple micro-applications, improving consistency and ease of management.Collaborated with cross-functional teams to modify existing Ruby on Rails-based products, implementing domain-based white label functionality via HTTPS across all products and offerings.

Collaborated on a new cloud data service initiative, working on the services team to enhance and expand the Mozy platform, which was built using Ruby on Rails.Architected and developed a Go-based microservice application to store user and system configuration data, streamlining deployment and enabling easier duplication across different networks.Enhanced the Ruby on Rails-based Mozy codebase by creating functionality to augment metadata stored by the system, significantly improving the performance and efficiency of future data retrieval processes.

Architected and implemented a Service-Oriented Architecture (SOA) system built with Apex (Java), used to share data between Salesforce and remote providers for dynamic information such as shipping quotes, file transfers, and payment processing.Developed functionality in Apex (Java) to sync Amazon Order data with customer Salesforce accounts, ensuring accurate and real-time data integration.Automated the syncing of Amazon and eBay feedback with customer Salesforce accounts, improving customer feedback management within the Salesforce ecosystem.Created functionality in Ruby on Rails to transfer files via FTP/SFTP through a REST API, enabling secure file transfers for customers.Developed a REST API in Apex (Java) for use by Salesforce to obtain real-time shipping quotes from FedEx, UPS, and USPS, enhancing shipping accuracy and options.Built an app using Apex (Java) to authenticate users via SAML and their PayPal accounts for provisioning new trial-based Salesforce accounts.

Developed a central Lead Management System (LMS) using C# and Mono to validate, capture, and share lead data, significantly enhancing the company’s ability to process and utilize lead information.Within a month of completing the first version of the LMS, it was generating 80% of company revenue, demonstrating its critical impact on business operations.Maintained and optimized a Postgres database for over 200 million unique users, improving query performance and data integrity.Created a system using C# to manage the theme and automate daily content updates for 10,000+ WordPress blogs, ensuring timely and consistent content delivery.

Responsible for building an e-commerce website, event management system, and custom presentation software.Integrated a payment gateway into the existing C#-based website, reducing the need for manual payment processing and increasing overall efficiency.Developed an application to be consumed by presentation software, enabling the control of attaching/detaching secondary displays for improved presentation management.Created a membership and newsletter system for subscribers, streamlining user registration and content distribution.Built a C#-based event management system to schedule events and allow users to reserve slots, improving event organization and user participation.Developed presentation installers using InstallShield, ensuring seamless installation.

Responsible for migrating the company’s legacy “black box” infrastructure to a new data center, while concurrently developing and maintaining customer websites.Successfully replicated a closed system at a new location after the chief architect’s departure, ensuring continuity of service.Executed a seamless migration of clients to the new system with zero downtime, minimizing disruption to client operations.Designed and developed client websites, integrating them with the company’s subscription system to enhance functionality and user experience.