Justin Sharpe Email and Phone Number

Develops and leads lighting design projects for commercial and industrial customers - including hospitals, hotels, breweries, warehouses, parking structures, corporate offices, schools, and roadways.Designs lighting projects that include new fixture specs, photometric layouts, technical proposals and rebate workbooks using the Snapcount Project Development software.Project Management - Manages a series of on-going projects through Leankor and Salesforce software systems.Organizes projects using Monday.com/Trello project management software. Possesses SAP experience as well.Utilizes Visual Lighting Software for photometric layouts and ArcSite for lighting takeoffs and drawings.Collaborates with vendors to obtain material and labor pricing for projects as well as special pricing agreements.Reviews lighting audit info to provide fixture solution specification for energy saving projects and lighting retrofits. Leads rebate procedure with multiple utilities to obtain customer rebates/incentives.Single point of contact for all fixture specs, lighting design, proposal information (ROI, environmental savings, project details) and rebate docs.Works directly with project managers and opportunity owners to review customer needs and expectations.Attends project kick-off meeting and act as a technical resource during installation.Leads project update calls on a weekly basis, both internal and with the customer.

Manages as the single point of contact for all post-sales issues for the Corelite Architectural Lighting brand across the United States.Manages all aspects of Post Sales Projects from creation to completion.Collaborates with inventory control specialist on a daily basis to ensure inventory accuracy for product distribution.Organizes and coordinates all job site visits and post sales work relating to any and all Corelite-specified projects.Leads cross-departmental efforts of key product lines to proactively anticipate and solve common customer issues, improving overall orders and quality. Coordinates all post sales functions using an in-depth working knowledge of SAP platform system, including warranty order placement, labor reimbursement, job-site troubleshooting and technical support follow-up.Maintains and tracks job site spending/costs associated with job site visits.Researches and understands all information required in order to anticipate technical issues and problems regarding lighting projects.Advises in detailed product selection and technical information to architects, construction companies and electrical contractors as well as the Eaton product managers.Strategizes with clients and Project Managers in onsite visits to facilitate customer needs, troubleshoot project issues and maintain customer relationships.

Coordinated project quote opportunities often resulting in large bills of material.Utilized technical knowledge of power systems, industrial, and electrical products to cross sell and up-sell Graybar products and services.Efficiently handled all customer service requests including billing, order placement, technical inquiries, credit, claims and warranty information.Utilized the SAP platform to process all sales and purchase order requests from customers and manufacturers.Carried out sales and merchandise programs as directed and recommend new items for stock Maintained up-to-date customer record/file and reports of business transactions Participated in training sessions, trade shows, and sales meetings as requested Demonstrated products after sale when necessary

Exceeded quarterly budget by 10-12% utilizing product and technical knowledge to sell the features and benefits of Graybar products and services Trained and certified in Automation and Control Excellence from Schneider Electric Handled customer complaints promptly and reported potential claims. Kept management informed of local competition and market conditions. Carried out sales and merchandise programs as directed and recommend new items for stock. Efficiently maintain current customer records, files, and reports of business transactions; assist in collection of past due accounts. Attended multiple trade shows and product trainings to acquire product/systems knowledge

Coordinates project quote opportunities often resulting in large bills of material Participates in monthly customer visits to determine and maintain customer needs Uses technical knowledge to cross sell and up-sell Graybar products and services. Attends quarterly vendor training to maintain current product/technical knowledge Engages in the training of new hire/current employees. Efficiently handles all customer service requests including billing, order placement, technical inquiries, credit, claims and warranty information Processes sales order and purchase order requests from customers and manufacturers. Utilizes the SAP platform for all customer inquiries and orders

Promoted to Personal Banker after leading Lake Norman district in Sales and Service for two quarters of performance.Met and exceeded sales and loan volume goals on a consistent basis.Responsible for customer service requests, such as account maintenance, information servicing, and general inquiries. Educated new customers regarding account products offered by Wells Fargo Bank Assessed needs of customer and utilized product knowledge to efficiently assist clientele. Primary contact for account opening procedures, as well as customer conflict resolution. Effectively referred mortgage and loan customers to the proper financial specialist. Efficiently sold products such as checking accounts, money market accounts, savings accounts and certificate of deposit accounts. Also assisted with IRA withdrawals as well as foreign currency exchangesSold and Processed Loans and Lines of Credit.

Responsible for the implementation of merchandising plans generated by the company buyers and merchandising manager. Generated sales reports pertaining to and based on the needs of customers and took a proactive approach in the layout of the store to adhere to those needs Collaborated with store buyers, brand representatives, and merchandising managers to assess the needs of the store, and to generate ideas regarding seasonal clothing changeovers. Maintained and replenished inventory according to business needs.Analyzed reports and entered data regarding inventory management

Organized data relating to the principles of search-engine marketing Assisted in creating a keyword build out relating to search-engine marketing Collaborated with team members from Interactive department, as well as the Account Services department, to create media planning surveysGained an understanding of roles and responsibilities in the Account Services Department Collaborated with members of the company for conferences and status meetings