As a Field Service Engineer at Carrier Transicold, I leverage my 10+ years of experience and expertise in the truck and trailer refrigeration industry to provide excellent technical support and customer satisfaction. I interact and collaborate with dealers and end-users daily, offering training on service procedures, product capabilities, and operations. I also drive service needs with Carrier functional groups to ensure a timely response and resolution to product and application issues.I have a passion for learning new technologies and processes, and for improving the quality and efficiency of my work. I have created and presented material for training seminars and events, and implemented new processes to increase technician productivity. I value diversity, innovation, and quality in my work, and I strive to deliver the best solutions for our clients and our company. I am also pursuing a Bachelor of Science degree in Finance, as I have a strong interest in finance and business.