Justin Simms Email & Phone Number

Birmingham, Alabama, United States

Albertville, Alabama, United States

Manage dozens of monthly purchased wholesale vehicle arbitrations, including proactive follow-up with purchase auction and ensure timely receipt of concessions or refunds. I have managed over 1000 monthly vehicle deliveries, both through external third-party carriers and internal employed carriers by utilizing Super Dispatch software and other self-implemented software solutions to help streamline the business.

Birmingham, Alabama, United States

-Acquisition of new clients, who were independent and franchise dealerships within my assigned territory.-Trained new clients in using our mobile app and website for purchasing used vehicle inventory.-Recruited and built a high-performing territory staff.-Collaborated with teammates to conduct comprehensive on-site vehicle appraisals for efficient online sales.-Provided exceptional customer service and responsiveness, building strong customer confidence and loyalty.-Achieved distinction of having the largest customer in Alabama and being one of largest in US on the TradeRev platform.

Birmingham, Alabama, United States

Birmingham, Alabama

Birmingham, Alabama

Hoover, Alabama, United States

-Acquired used vehicles for retail and wholesale inventory by utilizing analytical and risk-analysis methodologies.-Designated department leader of new employee training and sustainment.-Managed quality, data-driven pricing, and merchandising of retail vehicles.-Facilitated weekly on-site auction of 80-120 vehicles for wholesale dealers in the role of Wholesale Auction Manager.-Enhanced customer service, teamwork, profitability, and process execution by deploying high-level action plans.

Manage 70+ employees and three department Supervisors who oversee Geek Squad Precinct, Mobile Installation Bay, Inventory / Warehouse / Logistics, Front End Operations (including surpassing Credit/Branded Payment targets), Multi-Channel Sales (BestBuy.com sales), Back Office/Cash Handling and Asset Protection/Loss Prevention. Provided daily support and leadership for all operations, inventory controls and processes for a $21 million big box retail store while serving over 4,000 customers per week.

Managed 70+ employees and 3 front-end seniors who coached and developed a group of up to 15 Sales Transaction Associates and 5 Customer Service Associates. Provided support and leadership for entire store operations. Set goals, developed and coached strategies, expectations and performance. Managed staffing / hiring, labor, training, performance management and scheduling.

Manage and oversee entire store staff consisting of 7 supervisors and 80 hourly employees. Creating and executing growth plans and strategies while reviewing performance metrics. Develop and maintain a passionate talent pool that executes our objectives at a high level. Annualized sales over $20 million.

Managed 90+ employees and five front-end leaders, including an administrative senior, who coached and developed a group of up to 20 Sales Transaction Associates and 8 Customer Service Associates. Provided support and leadership for entire store operations. Set goals, developed and coached strategies, expectations and performance.

Staffing / Hiring, Labor Management, Training, Performance Management, Scheduling.

Lead and directed store operations of 20+ employees. Managed customer service, store conditions, merchandising, accounting functions, payroll, scheduling, hiring, stocking and enforcing all policies and procedures.