Justin Sossin Email & Phone Number

Niles, Illinois, United States

Washington Dc-Baltimore Area

• Setup and monitor multiple systems to facilitate the live and accurate scoring, video streaming, motion tracking, and strikes recorded for UFC and Dana White Contender Series (DWCS) events. • Oversee workers responsible for the input of fighter related actions during an event.• Monitor and communicate with numerous divisions any technical problems or disruptions. • Audit the data populating in real time across multiples platforms and customer websites. • Troubleshoot and resolve complex issues involving hardware, networking, video streaming, and human error.• Generate end of night summary cataloguing any issues, their resolution, and any concerns that might warrant further investigation or follow up.

• Oversee company’s ISO 17025:2017 accreditation through ANAB.• Control inventory of test tools, their calibration and maintenance.• Manage company’s website, social media, server, and email systems.• Troubleshoot and repair equipment down to the component level.

Springfield, Virginia, United States

• Acting Quality Manager, responsible for the creation and use of QMSconforming to ISO 9001 and ISO 13485 specifications.• Worked alongside the COO and Service Sales Supervisor toimplement and enforce QMS initiatives and training of employees.• Scheduled, tracked and coordinated the calibration and repair of FSEtesting equipment including their documentation and history.

Springfield, Virginia, United States

Accurately troubleshot, diagnosed and resolved complicated issues related to hardware, software, PC's, networking and integration with third party systems. Subject matter expert for numerous medical imaging products (Computer Radiography, Digital Radiography, Ultrasound, PACS). Dispatched service tickets to Field Service Engineers. Provided in house technical support. Parts identification, verification, lookup, and validation.

Niles, Illinois, United States

Administered web based training portal for customers and network of authorized equipment dealers. Populated knowledgebase and provided in house training and prestaging of medical and veterinary equipment. Assisted sales team providing product demonstrations and answering highly technical questions resulting in numerous sales. Designed product promotional materials including literature, brochures, photos, website graphics, posters, and videos.

Niles, Illinois, United States

Provided in person applications training and installation assistance of medical and veterinary digital x-ray equipment. Troubleshot digital x-ray hardware, software, networking and PCs. Demonstrated products at leading trade shows and expo’s (RSNA, WVC, NAVC). Developed Quality Assurance procedures, training and marketing materials.

Provided PC hardware, software and networking support for individuals and small companies. Upgraded desktops, laptops, printers, wireless networking equipment and provided software training. Detailed record keeping within Customer Relationship Management (CRM) software. Performed virus and malware removal as well as disaster data recovery.