· Managed accounts payable and receivable, ensuring timely and accurate payment of invoices and collection of payments, resulting in a 25% reduction of outstanding accounts.· Managed intercompany transactions and reconciliation. · Conducted internal audits and reviewed financial processes, identifying areas for improvement, and implementing solutions resulting in a significant increase in efficiency.· Prepared monthly, quarterly, and annual financial reports, ensuring compliance with relevant regulations.· Developed and maintained effective relationships with clients, providing exceptional customer service and support, resulting in a 95% satisfaction rate.· Managed assets according to senior management preferences and goals.· Reviewed market trends to maximize profits and identify opportunities for new revenue streams.· Evaluated business processes, anticipating requirements, uncovering areas for improvement, while developing and implementing solutions.

· Complete operational oversight of an 8 million plus dollar debt portfolio (accounts receivable/payable, sales, budgeting, forecasting, and reporting).· Provided direct leadership and staffing of sales and operations team.· Managed executive level customer interface and support, including problem solving, consulting and crisis management.· Regularly coached and developed leaders focused on professional growth and development, meeting company goals, and enhancing the customer experience.· Reported financials and business trends to senior management and investors.· Fostered a collaborative working environment and company culture with all departments.· Managed gap workload to meet goals and deadlines.· Collaborated with sales/marketing team to promote the company on digital platforms as well as in-person events and meetings.· Formed relationships and facilitated contracts with medical providers to increase network coverage.

· Managed financial accounting, ensuring accuracy and timely processing of payments and invoices.· Trained new employees and provided ongoing education for all staff members.· Solved problems in sensitive situations to ensure client satisfaction.· Delegated tasks to team members to improve workflow and efficiency.· Determined liability and resolved property damage issues in a timely manner.· Managed 60+ cases consistently resulting in 3+ million in settlements per year.· Gathered updates and treatment statuses of clients to ensure consistency in treatment and injuries.· Worked with counsel to resolve matters with insurance entities.· Reviewed medical records and composed settlement demands.· Marketed to medical providers to receive personal injury referrals for representation.