Justin Tedrick Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Sausalito, Ca

High-end new car buying and leasing service building long-term relationships with clients and dealers for 20+ years Exceeded customer expectations by connecting directly through empathetic listening and a client-centric results focus Consistently beat monthly quota by 30% by sharing expert product knowledge with clients then closing the sale Acted as the financial liaison for lien company by gathering credit application, financial details, banks statements, etc. Educated client on loan details and financing incentives continually advising on best choice for their cash flow and taxes Accurately entered all client information into the SalesForce database and managed monthly reporting Achieved the top customer conversion rate and close percentage for the company in 2019 and 2020  Averaged 150% to 200% over targeted gross revenue per closed opportunity Cultivated and maintained corporate relationships with Glassdoor, Wetherby Wealth Management Group, Electronic Arts, Activision, Compass, and Sotheby's resulting in increased sales pipelines and direct referrals Strong rapport building ability resulted in a 90% retention rate of recurring customers By year two in the position, an average of 50% of sales were to new customers sent via personal referrals from old clients

Livermore, Ca

Proudly serving the Bay Area HOA & Apartment communities as a multi-family general contractor since 2010 Coordinated logistics of material and equipment for multimillion-dollar projects on 6-12 month timelines Triaged issues to the appropriate internal team members for resolution and effectively escalated urgent requests Scheduled project specifics and consistently communicated status with homeowners and internal stakeholders Conceptualized and executed email marketing campaign which yielded an increase of 30% in YOY business  Managed planning, set-up and in-person company representation at 4 quarterly industry trade shows

San Jose, Ca

Client-centric wedding event planning firm focused on perfecting timelines, budgets & event management services Created strong relationships via prompt telephone, email and online chat replies to initial inquiries from clients Organized and carefully planned detailed wedding events and managed multiple vendors for groups of 100 – 400  Oversaw event operations, supervised staff, interacted with all stakeholders, maintaining poise under a tense timeline Provided outstanding customer service by foreseeing problems, solving issues on the fly, de-escalating confrontations