Justin A. Thums, Msc Email & Phone Number

Chicago, Illinois, United States

• Conducted 60+ external stakeholder interviews to validate and refine e-commerce business strategy.• Advised and presented research on potential acquisition and merger targets that aligned with the company’s core market segments.• Developed and executed a comprehensive digital marketing strategy with financial analysis forecasting huge increases to revenue. • Deployed practice of using social listening, Sprinklr, as a consistent source for business ideas, innovation, and customer… Show more • Conducted 60+ external stakeholder interviews to validate and refine e-commerce business strategy.• Advised and presented research on potential acquisition and merger targets that aligned with the company’s core market segments.• Developed and executed a comprehensive digital marketing strategy with financial analysis forecasting huge increases to revenue. • Deployed practice of using social listening, Sprinklr, as a consistent source for business ideas, innovation, and customer service. This is currently fostering a closer relationship with customers, and increasing customers’ stickiness.• Implemented new and improved e-commerce marketing standards, resulting in increased conversion rates and larger average order size.• Increased returning customers by overhauling the marketing and communication standards at the company for increased product market fit. • Collaborated with cross-functional teams to identify key market trends and customer insights, leading to the development of innovative product features driving increases in customer engagement. Show less

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Defined vision for MXA Ecosystem, ensuring strategic positioning across the product line.Using Scaled Agile Methodologies, groomed feature backlog and developed stories for PI planning.Worked with product experts, customers, and personal experience to design new features and functionalities.Led communication with beta testers to discover pain points and gather feedback on in-development software and hardware products.• Owned Shure's Designer Software, leveraging Scaled Agile to… Show more Defined vision for MXA Ecosystem, ensuring strategic positioning across the product line.Using Scaled Agile Methodologies, groomed feature backlog and developed stories for PI planning.Worked with product experts, customers, and personal experience to design new features and functionalities.Led communication with beta testers to discover pain points and gather feedback on in-development software and hardware products.• Owned Shure's Designer Software, leveraging Scaled Agile to ruthlessly prioritize program backlog of 300+ features using Aha and Jira• Conducted end-user research for all different personas associated with the product.• Gave Product Owner presentations at PI Planning to motivate team members. Show less

Greater Chicago Area

Designed Spotify-like system to hold and serve as a content delivery system for all media generated by the School of Music.Edited and archived all audio recordings of performances at the school to create easy access for all students and faculty.Organized and facilitated the rental, exchange, and upkeep of audio and video technology.Worked with performers, conductors, and recording artists to record high quality performance videos.Compiled performance videos and worked alongside… Show more Designed Spotify-like system to hold and serve as a content delivery system for all media generated by the School of Music.Edited and archived all audio recordings of performances at the school to create easy access for all students and faculty.Organized and facilitated the rental, exchange, and upkeep of audio and video technology.Worked with performers, conductors, and recording artists to record high quality performance videos.Compiled performance videos and worked alongside video editors to create flawless music videos used in various marketingefforts for the DePaul Community Music ensembles.• Promoted Agile feature writing to define Spotify-akin content delivery system to access stored music recordings while maintaining and following necessary copywriting, security, and privacy requirements.• Edited and archived 1000+ student performance recordings for consumption on the content delivery network.• Designed workflows for creating and cleaning all databases related to music storage. Show less

Lisle, Illinois, United States

Designed and constructed a supplier information database, detailing the contact information, scope, country, and person ofcontact for all suppliers at HCL Technologies within SmartSheets database platform.Implemented a unique way for tracking and understanding the project flow between suppliers and their respective countries.Created system to refer preferred suppliers based on a set of rules and past data, ultimately using collected data to automat eand inform the most optimal… Show more Designed and constructed a supplier information database, detailing the contact information, scope, country, and person ofcontact for all suppliers at HCL Technologies within SmartSheets database platform.Implemented a unique way for tracking and understanding the project flow between suppliers and their respective countries.Created system to refer preferred suppliers based on a set of rules and past data, ultimately using collected data to automat eand inform the most optimal future decisions.Communicated with team members, suppliers, and software developers to design the optimal and most useful solution. Show less

Master Of Science - Ms, Engineering, Science, And Technology Entrepreneurship

Bachelor Of Science - Bs, Economics, Sound Recording Technology

Activities and Societies: Catholic Campus Ministry Economics Club