• Assisted physicians with wound care, injections, and suture/staple removal, to ensure efficient patient care and treatment.• Assisted in the proper sterilization and maintenance of medical instruments.• Collected and documented patient medical history, including vital signs and symptoms, to support accurate diagnosis and treatment.• Screened patients for medical care, allergies, and medication/surgical history, and updated their information in the electronic health record (EHR).• Assisted physicians by taking vitals, medical and demographic information of patients, and scheduling appointments.• Assist physicians by casting, splinting, and fitting patients with DME braces.• Assist in training/onboarding new clinical team members.

• Assisted physicians with prepping patients for minor in-office injections & procedures.• Assisted with taking X-rays using a fluor X-ray machine before and during injections/procedures.• Screened patients for medical care, allergies, and medication/surgical history, and updated their information in the electronic health record (EHR).• Assisted physicians by taking vitals, medical and demographic information of patients, and scheduling appointments.• Obtained prior authorizations for opioid medications and DME braces.• Processed urine for toxicology screenings and sent samples to the internal and external labs.

• Welcomed patients and provided friendly and helpful customer service at the front desk• Scheduled and rescheduled appointments, checked patients in and out• Collected copays using various payment methods• Obtained patient information for registration and insurance filing• Answered multiple phone lines and assisted patients with inquiries• Called insurance companies for quotes on patient benefits• Submitted electronic paper claims for insurance reimbursement• Consulted with insurance companies on claim statuses• Adhered to patient privacy and confidentiality guidelines• Posted payments and reconciled batches• Identified and billed secondary and/or tertiary insurance• Worked at Potomac Center Inc in the Mental Health Care market.