Justin Wise Email & Phone Number

Irving, Tx

• Responsible for account management and Vizient Supply Chain for member-based territory. Provided thought leadership and in-depth technical expertise through coordination, implementation of delivery of services. • Responsible for member growth of sales and service through account management and implementation, over the telephone and on-site visits, consisting of day to day management of accounts, increasing portfolio utilization among new and existing members, building relationships with program participants, implementation of Sales opportunities, and working with accounts to identify opportunities for supply chain savings. • Accountable for customer satisfaction and directly implement Vizient's program value and cost savings initiatives to members.• Successfully sold Vizient’s analytical tools and consulting services.• In 2016 and 2017, managed 25 systems and $1.2 billion in sales.• In 2015, grew member revenue 11.6% and achieved a member satisfaction score of 9.25.

Irving, Tx

• Partnered with field sales executives for managing all aspects of account services for Vizient members in dedicated territories. • Implemented strategies that ensure financial and operational improvements including price discrepancy resolution, standardization performance monitoring and development of quarterly business reviews. • Demonstrated tactical know-how with deep industry knowledge to anticipate and proactively address member needs. • Ensured members are trained and maximizing Vizient tools and programs. • Proactively communicated Novation contract changes and assists with implementation plans. • Completed sign up activities and handles all documentation associated with accessing programs and contracts. • Participant in the Service Specialist Advisory Group. • Consistently had high customer satisfaction scores and was considered a trusted advisor to Vizient members.

Irving, Tx

• Knowledge expert for Vizient website, Vizient Marketplace, Novation Supplier Site, Onyx, User Management Report, and SharePoint.• Consistently a top performer on the weekly scorecards for Member Support Center.• Participant in the Vizient Central SPI Task Force as well as multiple Process Improvement projects.• Processed Information Request Forms and set up data calls between Global Spend Analysts and members.• Provided in depth site navigation and training on Global Spend Analysis tool and PriceLYNX.• Created custom reports for members and Account Executives.• Leader of the team on granting user’s access to various websites.• Provided support for Vizient, UHC, Provista, and 340B field teams and suppliers.• Completed requests for membership demographic changes.• Verified membership for distributors and suppliers.• Facilitated fulfillment of marketing material requests.• Provided assistance to members and staff on conference registrations and VHAtv education series.• Facilitated sales leads and tracked relevant information.