Justin Wise Email & Phone Number

Irving, TX

• Responsible for account management and Vizient Supply Chain for member-based territory. Provided thought leadership and in-depth technical expertise through coordination, implementation of delivery of services.
• Responsible for member growth of sales and service through account management and implementation, over the telephone and on-site visits, consisting of day to day management of accounts, increasing portfolio utilization.
• Accountable for customer satisfaction and directly implement Vizient's program value and cost savings initiatives to members.
• Successfully sold Vizient’s analytical tools and consulting services.
• In 2016 and 2017, managed 25 systems and $1.2 billion in sales.
• In 2015, grew member revenue 11.6% and achieved a member satisfaction score of 9.25.

Irving, TX

• Partnered with field sales executives for managing all aspects of account services for Vizient members in dedicated territories.
• Implemented strategies that ensure financial and operational improvements including price discrepancy resolution, standardization performance monitoring and development of quarterly business reviews.
• Demonstrated tactical know-how with deep industry knowledge to anticipate and proactively address member needs.
• Ensured members are trained and maximizing Vizient tools and programs.
• Proactively communicated Novation contract changes and assists with implementation plans.
• Completed sign up activities and handles all documentation associated with accessing programs and contracts.

Irving, TX

• Knowledge expert for Vizient website, Vizient Marketplace, Novation Supplier Site, Onyx, User Management Report, and SharePoint.
• Consistently a top performer on the weekly scorecards for Member Support Center.
• Participant in the Vizient Central SPI Task Force as well as multiple Process Improvement projects.
• Processed Information Request Forms and set up data calls between Global Spend Analysts and members.
• Provided in depth site navigation and training on Global Spend Analysis tool and PriceLYNX.
• Created custom reports for members and Account Executives.