Justin Workman

Justin Workman Email and Phone Number

Director of Engineering @ NiCE
Midvale, UT, US
Justin Workman's Location
Midvale, Utah, United States, United States
About Justin Workman

I’ve spent over 15 years immersed in the fascinating world of data engineering and infrastructure architecture. My journey has taken me through various roles where I’ve had the chance to lead transformative projects that not only save money but also enhance how businesses leverage their data. One of my proudest moments was at Overstock.com, where I managed to cut data latency from over 24 hours to under an hour. This wasn’t just about numbers; it meant our teams could make faster decisions based on real-time insights.At Epic Games, I had the opportunity to generate $1M/month in savings by migrating numerous Hadoop clusters to a more efficient Databricks environment. This experience taught me how powerful it is to streamline processes while maintaining high performance for end-users. Seeing our team’s ad hoc query performance soar was incredibly rewarding—it felt like we were unlocking new potential every day.Throughout my career, I’ve always aimed to optimize resources effectively. While leading a team budget of approximately $750,000/year at Overstock.com, I integrated big data tools across the organization that drove a 25% increase in target population engagement. It’s moments like these that remind me why I love what I do—helping teams harness the power of their data can lead to remarkable outcomes.Beyond my professional life, I’m passionate about sharing knowledge and nurturing talent in tech. Whether it's mentoring junior engineers or collaborating with cross-functional teams to find innovative solutions, I believe that great outcomes come from great teamwork.If you’re looking for someone who can turn complex data challenges into actionable insights or simply want to chat about the latest in data technologies, feel free to reach out via email!Skills: Data Engineering, Big Data Analytics, Infrastructure Architecture, Data Governance, Hadoop, Databricks

Justin Workman's Current Company Details
NiCE

Nice

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Director of Engineering
Midvale, UT, US
Justin Workman Work Experience Details
  • Nice
    Director Of Engineering
    Nice
    Midvale, Ut, Us
  • Seeking A New Professional Challenge
    Director, Data Engineering (Seeking New Opportunities)
    Seeking A New Professional Challenge Jan 2024 - Present
  • Epic Games
    Big Data Lead
    Epic Games Jan 2023 - Oct 2023
    Cary, Nc, Us
    • Generated $1M/month in savings by migrating all Hive, Spark, EMR workloads, and ad-hoc query environments (~12 Hadoop clusters) to 4 environments running Databricks. • Increased overall end-user ad hoc query performance by 80% with a 90% improvement in query completion rate by optimizing the compute engine, data formats, and end-user training. • Yielded an ~18% increase in end-user query completion rate with a 70-80% improvement in query performance by leading a full EMR audit that led to critical modifications. • Built and managed a team of 1 full-time employee and 4 full-time contractors while establishing the Big Data support organization to manage several multi-tenant clusters. • Developed and maintained the core team initiatives in conjunction with business stakeholders' priorities, as well as specific team wants and needs.
  • Overstock.Com
    Director Of Big Data
    Overstock.Com Jan 2013 - Sep 2022
    Midvale, Ut, Us
    • Optimized a team budget of ~$750,000/year while integrating big data tools and technologies across the organization, as well as supporting all marketing initiatives. • Drove a 25% increase in target population engagement with $200,000+ in additional email revenue per month by integrating custom user fingerprinting leveraging site abandonment data. • Established Big Data initiatives, including reporting structure, tools, and initial projects. • Collaborated with the BI and Marketing groups to identify needs and methods of leveraging Hadoop and Big Data tools to increase marketing and reporting. • Advanced big data initiatives by building and leading operations and development teams. • Maintained and nurtured all vendor relationships and evaluated new vendors. • Embedded Hadoop and big data tools across the organization, providing critical support for the Marketing, EBI, and Operations groups.
  • Overstock.Com
    Senior Infrastructure Architect
    Overstock.Com Jan 2012 - Jan 2013
    Midvale, Ut, Us
    • Saved $200,000+/year in vendor agreements by pushing the personalization development team to use big data tools and platforms, providing technical guidance and direction.• Streamlined integration of 2 3rd-party search applications, ultimately leading the search development team to develop a novel in-house search platform using Apache Solr. • Delivered key technical leadership to the Systems Engineering, Network Engineering, DevOps, and Security operations teams, advancing infrastructure goals and functionality. • Empowered team members by facilitating leadership and training on new technologies. • Bolstered performance of eCommerce search platforms and recommendation platforms. • Evaluated, architected, and deployed the initial Hadoop deployment. • Created training and troubleshooting documentation. • Defined initial use cases for using Hadoop and big data in general.
  • Overstock.Com
    Systems Architect
    Overstock.Com Nov 2010 - Jan 2012
    Midvale, Ut, Us
    • Directed activities of the Systems, Network, and Security Operations teams. • Offered key architecture support to the Search Development Team. • Enhanced application and systems performance while overseeing design and deployment. • Aligned network upgrades and designs with corporate policy and objectives, setting the course to sustain projected growth. • Strengthened security by upholding IT and information security best practices.
  • Overstock.Com
    Manager Of Website Systems/Noc
    Overstock.Com Jan 2006 - Nov 2010
    Midvale, Ut, Us
  • Overstock.Com
    System/Network Engineer
    Overstock.Com Dec 2004 - Jan 2006
    Midvale, Ut, Us
  • Worjus Consulting
    Owner - Primary Consultant
    Worjus Consulting 2002 - Jan 2020

Justin Workman Education Details

  • Chattahoochee High School
    Chattahoochee High School

Frequently Asked Questions about Justin Workman

What company does Justin Workman work for?

Justin Workman works for Nice

What is Justin Workman's role at the current company?

Justin Workman's current role is Director of Engineering.

What schools did Justin Workman attend?

Justin Workman attended Chattahoochee High School.

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