• Initiated, negotiated and signed-on new cooperation agreements with both corporate level and government level clients in several major cities in China including Xi’an, Chengdu, Changsha, Jinan, etc.• Executed and spearheaded internal and external business strategies to optimize and retain customer relationships• Proactively reached out to new clients to set up presentations, meetings, and business visits• Developed proposals, negotiated terms and conditions, and implemented contractual agreements with accountability for delivering strong financial results• Leveraged market knowledge and expertise to facilitate clients maximizing their return on investment on innovative cyber security and big data technologies

• Managed President’s complex and frequently changing business travel arrangements and coordinate pre-planning of trips• Created expense reports, budgets, and filing systems• Conducted research to prepare, gather, and proof briefing materials and information for executive meetings• Developed and maintained alert system for upcoming deadlines on incoming requests, projects and events• Assisted with team building initiatives and talent acquisition and overall support for maintenance of organizational culture and employee morale

• Dedicated in providing the best service to clients in order to get the highest customer satisfaction. • Handled several customer complaints with suitable solutions that satisfy customers' needs, meanwhile protect company's reputation and profitability• Designed different sales plans based on different targeting group, and achieved 100 thousand dollars in sales in two months• Applied strict cost control policies in the department and lowered the daily operation cost

• Drafted the marketing pitch for company’s new financial products, and received excellent feedback from supervisors• Took initiative to build network with potential customers, and help new customers understand equity trading process• Assisted customers in managing their accounts on a daily basis, ensured smooth business operations and responded to all customers’ concerns and inquiries

• Increased the branch sales by co-hosting three sales activities in the community, and promoting ABC credit cards and financial products (loans, mortgages)• Fulfilled the tasks as a front line employee, such as cheque cashing, depositing & withdrawals, transfer, money orders, and responded to customers inquiries in a timely manner, and received good feedback from customers• Participated the 2011 year-end audit of my branch, and ensured the accruacy of the annual sales number. Learned how to keep every member’s work consistent within a team