Justin A. Giles Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York City Metropolitan Area

• Spearhead the creation of compelling materials, funding proposals, and strategies for senior administrators and influential volunteers, ensuring their active participation in targeted initiatives.• Drive year-over-year growth and development of the Friends Membership Program, consistently setting new benchmarks for success.• Serve as a trusted consultant, offering innovative, inclusive giving relationship-building strategies, and orchestrate fundraising tactics using the cutting-edge Citrix Tessitura database for seamless patron ticketing, data management, and reporting.• Hold the reins on day-to-day operations for both Broadway and off-Broadway theater Patron Lounges,.• Cultivate robust, enduring relationships with key portfolio contacts through personalized visits, tailored communications, and impeccable stewardship.

New York City Metropolitan Area

• Spearheaded philanthropic initiatives through rigorous objective and key result (OKR) setting, fostering a sense of community, coaching for accountability, and meticulous metric tracking.• Served as the linchpin for ideation, filtration, cultivation, and support of innovative community concepts.• Crafted persuasive emails, proposals, and donation forms for fundraising campaigns, and meticulously managed department budgets.• Elevated customer experiences and communications using the Citrix Tessitura database, ensuring that all Tessitura activities and other data were flawlessly maintained.• Coordinated a dynamic calendar of internal employee and member communications, nurturing a deeper sense of museum involvement, awareness, and upselling opportunities.• Led the conceptualization and execution of programs, including attendee management, marketing, and volunteer coordination, from pre-event to post-event.• Produced impactful PowerPoint-based exhibition "shopping lists" and proposal decks for corporate donors.

Greater New York City Area

Greater New York City Area

• Pioneered program creation and distribution during a critical transition period following an unexpected staff departure.• Acted as a subject matter expert (SME) in diversity, equity, and inclusion (DEI), maintaining a deep understanding of organization-related initiatives and programs.• Innovated Arts Administration Forum and New Works Forum activities, playing a pivotal role as the Principal Planner and Staff Deployment Administrator.• Offered valuable guidance to internal teams, using data-driven analysis to improve program outcomes.• Formulated and executed project execution plans, establishing cost-effective strategies to support organizational growth.• Consistently delivered high levels of productivity, driven by unwavering determination and vigor.

Greater Philadelphia Area

• Collaborated closely with artists and staff to ensure seamless logistical arrangements, including travel, housing, airport transportation, and comprehensive hospitality.• Designed highly effective marketing strategies to define performances and orchestrated schedules, budgets, and standard operating procedures (SOP).• Fostered invaluable relationships with housing vendors and medical professionals to guarantee the well-being of artists.• Meticulously coordinated staging and music rehearsals in collaboration with Artistic and New Works Administrators, ensuring the smooth orchestration of rehearsals and performances.• Championed courageous DEI conversations and collaboration within the foundation, while simultaneously expanding internal and external networks to advance the strategic vision.

Greater New York City Area

• Ensured strict compliance with grant regulations, reviewing grant proposals, managing Excel-based databases, and engaging with donor agencies.• Acted as the Salesforce co-administrator, expertly overseeing campaign creation and maintenance, leading the charge on campaigns such as Team for Kids, Open Run, Striders, and Race Free.• Crafted attention-grabbing acknowledgment letters for high-net-worth foundation donors.• Identifying and swiftly resolving database issues, fostering seamless collaboration with the Information Technology (IT) department to transition all data to Salesforce.

Greater New York City Area

• Provided top-tier consulting services specializing in content management systems, bolstering search engine optimization (SEO) for clients.• Guided clients through the intricacies of grant management, meticulously documenting payments and expenditures, streamlining grant administration processes, and producing comprehensive progress reports.• Conducted rigorous analysis of hardware solutions, recommending strategic hardware updates and software enhancements to boost productivity and streamline expense tracking.

Greater New York City Area

• Served as the vital link between key stakeholders, executives, and Rockefeller Philanthropy Advisors, leading strategic funding initiatives and organizational/mission-related objectives.• Overseeing campaign execution, with a keen eye on budget management, resource optimization, reporting, and transparent communication.• Leveraged data analytics to identify opportunities, streamline processes, and forge new partnerships, driving a significant transformation in reporting processes.• Orchestrated event logistics for annual summits, dinners, and quarterly retreats for prominent philanthropic organizations, including Kresge, Bloomberg, Surdna, Rockefeller, Mellon, Knight, and McKnight.• Developed standard operating procedures (SOPs) and conducted staff training on various software applications to ensure project success.• Acted as the lead administrator on the FLUXX platform for the National Creative Placemaking Fund (NCPF).

Greater New York City Area

• Distributed over $50,000 annually to opera companies and individuals for new works exploration, repertoire development, and composition, managing a total of $1M in loan funds provided by the Andrew Mellon foundation for co-production distribution.• Skillfully designed, planned, and executed OPERA America's internal development programming for artists, including the Emerging Artist Recital Series, Conversations, Masters at Work, and Creators in Concert.• Provided essential support to the Female Composer, Director/Designer Showcase, and New Works Exploration grant programs, conducting composer and designer interviews to select the most promising works for funding.• Co-administered professional development programming for the Blueprints for Singers program, liaising with artists’ managers and instructors, and contracting pianists and panelists to assist with music and recordings for artists.• Coordinated large-scale development events, including the Annual Conference and New Works Forum.• Formulated SOPs and led the process for reviewing visa applications for international artists performing at premier opera companies in the United States.

Greater New York City Area

• Spearheaded artist relationships, taking charge of contract management, W-9 forms, payment processing, and diligent follow-up correspondence.• Led the charge as the organizational focal point for quarterly reports submitted to BMI and ASCAP, ensuring meticulous record-keeping, maintenance of repair and vending reports, and the comprehensive archival of contracts, programs, and payments within the concert division using the Artifax database.• Managed vendor relationships, conducting onboarding procedures and in-depth pricing research for set and stage components.• Offered expert advice to the stage crew, contributing to the seamless execution of set structures for various performances. Assisted the Director of Operations in maintaining an updated stage equipment inventory and efficiently processing deliveries.

• Conducted extensive research into social media best practices, culminating in the creation of an internal Facebook training manual. Provided training sessions for the marketing team, empowering them to transform metrics into captivating content, resulting in significantly higher user engagement, particularly with video content.• Maximized the efficiency of Facebook messaging using internal insight tools, driving notable increases in page views, donations, and user interaction.• Authored comprehensive reports showcasing the exceptional engagement of President Clinton’s Facebook fan base.• Played a pivotal role in supporting the Haiti earthquake social media outreach efforts, including real-time monitoring of donation-related posts and the effective redirection of help requests to the appropriate departments.

Master Of Arts, Social-Organizational Psychology

Activities and Societies: Organization and Human Development Consulting Club (OHDCC), Teachers College Chorus

Bachelor Of Arts, Psychology

Activities and Societies: Psychology Club, University Choir, Concert Choir, Opera Theater, Virginia Opera Chorus, Peer Counselor, Resident.