Justin Hou Email & Phone Number

California, United States

Pleasanton, California, Us

Pleasanton, California, Us

Revolutionizing the Automotive industry through a modern technology platforms and focus on customer experience! I'm thrilled to have an incredible team across three key organizations that collaborate across the company and span the world including USA, Canada, Europe, and IndiaProduct Innovation and Design: Proud to lead an incredible team of 70 designers and creative individuals globally focused creating great customer experience spanning all aspects of the product from B2C, B2B, Marketing, Motion Graphics, and Video including an entire suite of Products including CRM, Digital Retailing, Parts and Inventory, Retail, F&I and Compliance, Service / After Sales, and Core platform experiences. Focused on "Why" and "What if"!Learning: Thrilled to lead a team of 40 trainers, instructional designers, product learning specialists, and content writers who are passionate about learning and creating educational experiences for internal teams and our beloved customers. Solutions Architects: Delighted to lead a small team focused on Presales Solutions as well as broad product architecture and go-to-market strategy across enterprise projects and opportunities

Pleasanton, California, Us

Revolutionizing the Automotive industry through a modern technology platforms and focus on customer experience! I'm thrilled to have an incredible team across three key organizations that collaborate across the company and span the world including USA, Canada, Europe, and IndiaProduct Innovation and Design: Proud to lead an incredible team of 70 designers and creative individuals globally focused creating great customer experience spanning all aspects of the product from B2C, B2B, Marketing, Motion Graphics, and Video including an entire suite of Products including CRM, Digital Retailing, Parts and Inventory, Retail, F&I and Compliance, Service / After Sales, and Core platform experiences. Focused on "Why" and "What if"!Learning: Thrilled to lead a team of 40 trainers, instructional designers, product learning specialists, and content writers who are passionate about learning and creating educational experiences for internal teams and our beloved customers. Solutions Architects: Delighted to lead a small team focused on Presales Solutions as well as broad product architecture and go-to-market strategy across enterprise projects and opportunities

Pleasanton, California, Us

Revolutionizing the Automotive Retail space through innovation and modern application design. Currently leading a team of 12 Designers across Tekion's entire platform, leading a team in Learning and Development across the organization, and mentoring Product Managers at Tekion across the US and India. Responsible for creating innovative new products for the automotive market and solutions at Tekion across Sales, Service, Parts, and Accounting. Focused on deeply understanding and researching Dealership personnel and automotive customers, specializing in workflow optimization and delightful, fast customer experiences. Delivering solution-driven product experiences from concept to design and delivery.

Chicago, Il, Us

AvantCredit is changing the way near-prime individuals borrow money. Utilizing advanced algorithms and machine-learning capabilities, the company offers a unique and highly customized approach to the personal loan process. Creating Product Vision for Avant's Data Engineering and Data Science teams in Chicago and Los Angeles across the entire business from loan origination to collections. Focused on building production-ready, scalable machine learning models and platforms in R- In-house model training platform and data pipeline for building model training, validation, score formula fitting, and business use cases- Scalable, reliable, and fast production model hosting solutions running R ML models in custom Amazon Cloud Services systemsDesigning, developing, and working with a team of Data Scientists and Business Analysts to produce direct business application and value for Avant in areas such as credit (underwriting), soft fraud, income, debt management (UK), bankruptcy, and collections. Development of large-scale data processing and bulk model scoring solutions for Direct Mail, retro data set analysis, and service tests for data quality and model resilience. Ultimately, due to market conditions, company product ambitions were scaled back significantly in 2016.

Redmond, Washington, Us

Windows Phone 8.1 - Enterprise and Device Management - design and development of Enterprise features for Windows Phone with tight integration with Microsoft Services- MDM Push - server driven remote device management over legacy "polling" systems- Helped introduce business critical device management policies across various groups across Windows Phone- Remote Lock and PIN Reset functionality (Patent)- Secure password generation for Internet Connection Sharing (HotSpot) for Windows Phone- Internal security features to prevent feature leak leveraging Device Management and BitLocker technologiesOperating Systems Group - design and development of core device management enrollment protocol and architecture for Enterprise deployment and management through Mobile Device Management [MDM]- Designed and integrated seamless, identity-driven cloud management with teams across several key Microsoft business units (Azure, Microsoft Intune / SCCM, Operating System Group) to build Azure AD Join, powered by the Windows MDM stack (https://blogs.technet.microsoft.com/ad/2015/05/28/azure-ad-join-on-windows-10-devices/) - Designed and managed key technical protocol extensions to allow extensible integration including secure key exchange, Terms of Use, and enrollment-level policy application. - Updated and extended Windows Mobile Device Enrollment Protocol (https://msdn.microsoft.com/en-us/library/dn409494.aspx) - Technical contact and partner with MobileIron, a key integration partner during Windows 10 development process- Filed several patents with key teams across Enterprise and Security related to advanced policy application, secure wipe, and multi-authority management

Stanford, Ca, Us

Consultant for students, professors, and faculty to address and remediate technical issues and provide support and guidance for using media tools for photo and video editing.

Redmond, Washington, Us

Designed and developed an application that allowed Update Packages to be downloaded on a PC and deployed to a Windows Phone over USB. Leveraged MTP and other protocols to use local device applicability targeting to detect applicable updates and retrieve Over-The-Air Windows Updates on a PC and deploy them locally via USB. Designed and delivered full UX flow for self-remediation.

Redmond, Washington, Us

Designed two models for migrating user data from Android devices to Windows Phone via Cloud and Bluetooth. Worked with a small, fun team of interns to migrate Contact data over Bluetooth via a custom protocol to read Contact files from an Android device and import them into a Windows Phone device.

Mesa, Az, Us

Technical repairs for Windows, system fresh, and data recoveryNetwork installation and configuration (in-home service)Sales of technical services, warranty, computer systems, and device upgrades (Hard Drive, Memory, Operating System)