Justina Philipps Email & Phone Number

Manchester, England, United Kingdom

Manchester, United Kingdom

Currently providing QA support for a cross-functional agile scrum team of designers, product owners, front-end and back-end developers. The team works across several clients for the company, delivering projects across multiple business domains with highly varied requirements. In addition to my QA responsibilities I work closely with the head of delivery, principal developer and test lead to drive agile process improvements both within the team and throughout the company.- Heavily involved with requirements gathering, both with external clients and internal stakeholders- Liaising regularly with delivery managers, developers, designers and external stakeholders to determine the most effective path to delivery, on a per-client basis- Writing user stories and acceptance criteria, both alone and as part of a development team- Applying a range of testing techniques depending on the needs of the client. This includes functional/ user acceptance, API (via Postman), exploratory, accessibility, regression and smoke testing- Targeted cross device and browser testing using both BrowserStack and physical devices, based on insight from Google Analytics- A/B Testing using Google Optimize- Writing bug reports and working directly with developers to fix defects in a short feedback loop- Delivering presentations, demos and systems training to clients- Driving agile process improvements such as implementing 3 amigos, structured retrospectives and efficient estimation sessions- Validating applications in cloud environments using AWS consoles (DynamoDB, S3)

Manchester, United Kingdom

Provided QA support for a small start-up team developing a novel B2C affiliate product for the online retail sector, to gain practical experience as part of my re-training:- Small team working with best Agile practices to deliver a fast-evolving specification to an aggressive timeline- Followed scrum principles and ceremonies including planning, stand-ups, retrospectives and demos- Worked with Product owner from feature inception to shape user stories and acceptance criteria- Provided front-end exploratory, user acceptance and regression testing across a range of platforms including iOS, Android and web applications for multiple devices, operating systems and browsers- Engaged in comprehensive API testing for both REST and GraphQL API implementations- Created my own test case documentation to enable repeatable and consistent feature testing- Liaised with developers and stakeholders to gauge the severity of defects and manage their resolution- Gained familiarity with several AWS products (DynamoDB, Lambda) as the system is built entirely on cloud infrastructure

Manchester, United Kingdom

Worked with research teams, various hospital departments, sponsors and CRAs to ensure clinical trials were administrated according to ICH GCP, SOPs and Trust policies:- Worked independently to manage a workload that spanned multiple trials and projects, meeting both internal and sponsor deadlines- Acted as liaison between principal investigators, sponsors, clinical staff, data teams, trial monitors and auditors- Efficiently set-up and produced full documentation and guidance for all studies under my supervision including: invoicing, case report forms/trial specific databases, study amendments, audit and inspection evidencing, site files and essential documentation in accordance with ICH GCP and Trust SOPs- Arranged, supervised and tracked safe transfer of biological material for studies between collaborating institutions- Full responsibility for data quality assurance and reporting for all trials under my supervision. This included closely monitoring data reported by clinical teams, resolving queries from data teams with principal investigators and raising adverse events or protocol amendments with sponsors as required- Prepared and maintained complete and comprehensive reports for auditors and inspectors- Provided feedback on working practices to drive cross-team improvements

Manchester, United Kingdom

Coordinated and managed the day-to-day running and all aspects of clinical trials according to ICH GCP, SOPs and study specific protocols:- Worked both independently and as part of study and management teams to ensure studies were completed within their operational parameters and to their required deadlines- Acted as a liaison with key stakeholders such as study sponsors, internal staff and management teams, study teams, trial monitors, auditors and inspectors- Responsible for overseeing all stages of the trial lifecycle including set-up, data entry, data quality monitoring, study review, closing down, archiving and safety reporting / review to the principal investigator and REC- Produced consistently high-quality documentation for study participants, teams and auditors including study protocols, subject information sheets, consent forms, study reports in compliance with ICH GCP

Manchester, United Kingdom

Worked with Study Coordinators to carry out clinical trial related tasks following ICH GCP guidelines:- Taking informed consent/medical history, scribing, taking biological samples, performing visual and instrumental assessments- Setting up and organising trial master file, entering and carrying out quality control check of data, closing down studies and preparing them for archiving

Manchester, United Kingdom

- Ran shifts and supervised a team of 4-5 people in the absence of the manager- Delivered face-to-face customer service in a friendly and professional manner- Responsible for cashing up tills, product ordering, training new staff, completing office paperwork- Developed problem-solving skills when dealing with customer complaints in a diplomatic way- Improved time management, organisational, multi-tasking, teamwork, communication skills- Learned how to make quick decisions under stress, pressure and in unexpected situations

Manchester, United Kingdom

Led groups of international students & adults from a wide range of backgrounds and experiences on activities around the UK. Demonstrated initiative, flexibility and empathy in a heavily interaction-based role.

Vilnius, Lithuania

Worked with minimal supervision to set-up and execute the early stages of a lab based project, adhering to all experimental procedures and health and safety guidelines.

B.Sc. (Hons) In Biochemistry, 2:1

Activities and Societies: University of Manchester Lithuanian Society

Education record

Achieved Brandos Atestatas (an equivalent of A-levels) with an overall grade of 96% (out of 100%) including English, Maths, Lithuanian.