As Vice President of Operations at AGS Custom Graphics my goal is straight forward: increase profits by reducing costs and increasing revenues. I make challenging decisions daily surrounding staffing levels, hours, shifts, scheduling conflicts, production methods, vendors, equipment standards, budgeted hourly rates, capital expenditures, pricing and more. I am able to combine situations and scenarios I recall from past experiences in my development with the input from those around me to make the decisions that are most accurately aligned with my goal. I use clear communication, motivation and direction with the work force to positively affect results, and I work closely with the management team to identify possible areas of improvement. I spend time with customers during press checks and plant tours, and I collaborate with sales to guide customer expectations and improve the overall customer experience with our company. I really enjoy what I do. Custom manufacturing leads to challenges and obstacles that a lifetime of experience couldn't replicate.

• Coordinated the transformation of PCA’s largest customer from a traditional model of print > warehouse > fulfill to a highly efficient print on demand solution that greatly reduced obsolescence, increased speed to market and cemented a long term partnership with a valuable account.• Managed a state of the art color and monochrome digital printing department with mechanical binding and perfect binding capabilities.• Achieved annual growth in color impressions of thirty percent each of the last two years I supervised the department.

• Selected to participate in nationally recognized Consolidated Graphics Leadership Development Program.• Learned the technical specifics of printing through hands on experience operating equipment in each department: Prepress, Press, Bindery, Digital, Mailing, Shipping and Fulfillment.• Participated in all aspects of company management: accounting and financial analysis, human resources, operations scheduling, project management and sales development.