Justin Bader Email & Phone Number

Green, Ohio, United States

• Ensure compliance with FedEx standards by analyzing straight trucks, cargo vans, and tractor trailers
• Verify driver and trailer adherence to company obligations, including equipment use and temperature validation requirements, and oversee independent contractor paperwork
• Maintain a validation process for a fleet of 700+ independent contractors, while communicating consistently with internal stakeholders, independent contractors, and vendors
• Contribute to FedEx account audits for pharmaceutical customers, ensuring a reliable source of business.

Green, Ohio, United States

• Successfully negotiated compensation with external contractors to cover loads, resulting in cost savings and improved efficiency.
• Ensured that drivers were properly qualified for dispatch, which helped to maintain compliance with company and regulatory requirements.
• Triaged recoveries and transfers of freight for temperature-controlled trailers, minimizing delays and ensuring timely delivery.
• Managed relationships with fleet owners to maintain high levels of performance and service quality.
• Maintained frequent communication with drivers to resolve potential conflicts and improve collaboration.
• Delivered timely customer status updates, improving transparency and customer satisfaction.

Green, Ohio, United States

• Collaborated with contractors to quickly resolve any issues during runs, ensuring efficient and timely delivery of freight.
• Provided timely status updates to customers, maintaining open and clear communication channels.
• Liaised with brokers to ensure that all the necessary information was obtained to clear freight across the Canada/US border in a timely manner.
• Assisted contractors in the art qualification process, facilitating the qualification process for temperature-controlled trailers.
• Ensured the departure of shippers, confirming that all contracts had the required paperwork for delivery.

North Canton, Ohio, United States

• Collaborated with vendors, including screen printers and embroiderers, to bring designs to life for merchandise production
• Prepared artwork for prepress production and made modifications using the latest Creative Suites
• Managed regular updates to the ecommerce website and digital storefront to ensure the best possible user experience
• Developed and implemented a comprehensive 360-degree social media marketing plan to increase brand awareness and drive sales

North Canton, Ohio, United States

• Managed a team of 10 employees to ensure optimal performance in providing an ideal indoor environment for group parties and family activities, such as batting cages, basketball courts, trampolines, and volleyball courts.
• Conducted training sessions for new employees, providing them with company and product orientations to ensure they were well equipped to deliver top-notch service to customers.
• Calculated and transmitted weekly sales reports to management, providing insights into sales trends and identifying areas for improvement.
• Conducted monthly inventory audits to ensure accurate tracking of products and identify discrepancies for immediate resolution.

North Canton, Ohio, United States

• Collaborated with the founder to design logos and other graphic elements for various clients
• Developed valuable interpersonal skills by meeting with business owners of diverse industries and sizes
• Contributed to the creation of large-scale banners from conceptualization to final production.

North Canton, Ohio, United States

• Collaborated with staff to gain a better understanding of website development.
• Assisted in the creative process by contributing to website designs.
• Revised and updated websites to improve functionality and user experience.

Education record

Bachelor Of Fine Arts (Bfa), Graphic Design