Justin Banks Email and Phone Number
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Justin Banks phone numbers
Focused and reliable person looking for a new opportunity. Being mindful of punctuality and all relevant safety concerns.Main skill sets but not limited to:Technologically savvy , Troubleshooting, Video and editing, DeliveryOver 20 years of experience in providing excellent customer service with the ability to quickly develop rapport with customers and colleagues of all levels.Exceptional communication skills including cross-group collaboration within several departments and all customer types.Also able to do many other types of work not limited to Videography, Editing, I am extremely technologically savvy, quick learning, excelling in critical thinking and problem solving.• Exceptional communication skills including cross-group collaboration within several departments of support and customer service.• Over 12 years combined experience in a variety of software applications including: Windows Server and desktop operating systems, Exchange Server, Office 365, Office Suites, SharePoint, various internal Microsoft tools.• MCDST Certification as of 2008 (Microsoft Certified Desktop Support Technician).
Metropolitan Contracting Llc
View- Website:
- metropolitancontracting.com
- Employees:
- 11
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Logistics CoordinatorMetropolitan Contracting Llc Aug 2020 - PresentSeattle, Washington, United StatesDelivered construction materials daily to multiple construction sites. Communicated daily with over 10 people daily on needs and worked with project planners on efficiencies regarding all things for commercial construction project needs to keep pace and not miss deadlines for projects.
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OwnerFairwaymedia.Golf Jan 2019 - PresentGreater Seattle Area
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Voip Technical Support AgentIntermedia Mar 2017 - Aug 2019Greater Seattle AreaProviding excellent customer service with a large portion of technical knowledge to provide you with a bit of momentary happiness (fixing your problems). -
Microsoft Exchange EngineerInsight Global Feb 2014 - Jun 2015• Implement changes to production Servers for the Office365 service . Changes included but not limited to Windows server and Exchange Server, Service packs, rollups, interim updates, and customer specific requests. • Recognized for ramping up quickly, meeting Service Level Agreements, schedule adherence, and Technical Accuracy.
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Service Engineer 3Atos Nov 2012 - Jan 2014Bellevue, Wa• Provided operational 24/7 support for backend server monitoring and response.• Migrated customer email data from EHA to Office 365 archiving infrastructure.• Offload customer's Archived data to physical media per request.• Performed on-call duties on a rotation with team members to provide 24/7 migration and operational support. -
Microsoft Exchange Change EngineerWimmer Solutions Dec 2010 - Nov 2012Redmond, Wa• Implement changes to production Servers for the Office365 service . Changes included but not limited to Windows server and Exchange 2010, Service packs, rollups, interim updates, and customer specific requests. • Recognized for ramping up quickly, meeting Service Level Agreements, schedule adherence, and Technical Accuracy. -
Support Engineer IVmc Aug 2010 - Dec 2010• Provided technical and usability support for BPOS-S: Business Productivity Online Suite –Standard. A hosted solution for Exchange Online, SharePoint Online, Communication Server Online, and LiveMeeting Online services.• Recognized for ramping up quickly, reaching productivity goals, schedule adherence, and Customer Satisfaction. -
Computer Field TechnicianProtechnical Jan 2010 - Jul 2010• Efficiently provide end user support via onsite and remote support technology. • Install, maintain, diagnose, and repair hardware and software in desktop and server environments.• Successfully resell Sophos products including; Endpoint antivirus, encryption, email, web and network access control solutions.• Sophos Sales Developer Certified used to identify general customer issues and explain the overall benefits of Sophos products. -
Data Management SpecialistArvato Digital Services Sep 2009 - Jan 2010• Communicated with Microsoft Product Managers to process requests for Retail, MSDN, and TechNet media into Microsoft database systems for Microsoft’s Product Launch Services team.• Improved end to end process for MSDN and TechNet build of materials processing by simplifying and adding documentation to site wide knowledge base.
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Enterprise Agreement ProcessorArvato Digital Services Nov 2008 - Sep 2009Accurately audited and processed customer contracts utilizing my experience with Enterprise Agreements, Select, and Government Contracts.Collaborated with Licensing Specialists and Channel Partners daily to ensure specialized contract verbiage was accurate with current rules and regulations.Efficiently provided mentoring and Training to new hires for day to day work flow success.Assisted Project Manager and Team-Lead's with various Quality Assurance projects.To fully understand all licensing aspects and processes; I am currently cross-trained in custom EA, Select, Government, Services Contracts, and CASA (Campus Agreements / School Agreements).
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Support Analyst 1Microsoft Online Aug 2008 - Nov 2008Provided Technical and usability support for Beta product: Business Productivity Online Suite a hosted solution for SharePoint, Exchange Server and LiveMeeting online services.Commemorated for ramping up quickly, reaching productivity goals, schedule adherence, and Customer Satisfaction.
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Pre Sales Licensing SpecialistAt Microsoft Jul 2007 - Jul 2008Efficiently delivered Microsoft Licensing options to a wide customer base (Developer, Professional, Consumer, and Partners) while giving pre-sales information about all Microsoft products.Consistent multitasking while utilizing organizational skills with many Licensing documentation resources i.e.: Outlook, SharePoint, and a variety of internal Microsoft tools and websites.Consistently a top performer in productivity, schedule adherence, and customer satisfaction.
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Support Analyst Ii Microsoft Live MeetingAt Microsoft Feb 2005 - Feb 2006Assisted on Outsourcing project by mentoring outsourced agents, auditing training documents, and created e-mail templates for technical support.Provided excellent front-line support to Live Meeting (web conferencing software) users via telephone, email, and chat interfaces.Consistently exceeded strict productivity and technical writing goals, as well as goals for technical knowledge and customer satisfaction.Successfully worked on project consisting of gathering customer feedback, suggestions for improving Live Meeting services, prioritizing, and forwarding customer feedback to the appropriate channels for proper handling.Consistently among the top performers of the team for productivity, schedule adherence and customer satisfaction.
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Enterprise Technical RouterAt Microsoft Jul 2000 - Jul 2003• Educated and delivered support information to approximately 500 professional and premier customers per week on Microsoft's Server, Windows, and Office products.• Certified Trainer: Efficiently trained new members, providing support options and resolutions to technical problems.• Demonstrated "First Touch" customer satisfaction. Defused customer escalations regarding support policy disagreements.
Justin Banks Skills
Justin Banks Education Details
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Microsoft Certified Desktop Support TechnicianDesktop Support Technican -
Fife HighschoolComputer Networking, Web Design, Metal/Wood Construction
Frequently Asked Questions about Justin Banks
What company does Justin Banks work for?
Justin Banks works for Metropolitan Contracting Llc
What is Justin Banks's role at the current company?
Justin Banks's current role is Owner FairwayMedia.golf PNW Disc Golf Coverage.
What is Justin Banks's email address?
Justin Banks's email address is ju****@****ail.com
What is Justin Banks's direct phone number?
Justin Banks's direct phone number is 190139*****
What schools did Justin Banks attend?
Justin Banks attended Microsoft Certified Desktop Support Technician, Fife Highschool.
What skills is Justin Banks known for?
Justin Banks has skills like Account Management, It Operations, Sharepoint, Microsoft Exchange, Active Directory, Troubleshooting, Windows 7, Software Documentation, Windows Server, Windows, Technical Support, Microsoft Technologies.
Who are Justin Banks's colleagues?
Justin Banks's colleagues are Hank Peterson, Jordan Schrepel, Jonathan Bruner, Vance Beazer, Joe Peterson.
Not the Justin Banks you were looking for?
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Justin Banks
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Justin Banks
I Help People Overcome Anxiety So They Can Confidently Fulfill Life’S Purpose.Detroit, Mi3teenhype.org, valpo.edu, burnbootcamp.com1 +131398XXXXX
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Justin Banks
Columbus, Ohio Metropolitan Area7avaya.com, yahoo.com, getmatic.com, nationwide.com, incontact.com, pearson.com, publicstorage.com2 +180132XXXXX
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1aol.com2 +184565XXXXX
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