Justin Bertram Email & Phone Number

Greater Minneapolis-St. Paul Area

Prospect into target F1000 accounts by strategically focused calling efforts, networking, email, e-marketing, campaigns, and social outreachQualify leads/contacts based upon specifically defined criteria to transition meaningful sales lead into the pipelinePresent high level demonstrations of Wdesk platform that conveys business outcomes while considering.

Greater Minneapolis-St. Paul Area

• Progressed in three-step structure with each step taking on more sales responsibilities. Throughout my tenure worked with over 15 different products compared to peers who usually handle 2-5 products over entire career.
• Partner with Sales Directors to create customized plans for sales territories, support sales cycle success, and drive urgency.
• Educate potential members, mainly Fortune 500 executives, over phone, email and social media on the value of CEB’s renowned products and services.

Greater Minneapolis-St. Paul Area

Collaborated with Sales Executive to exceed yearly goals.Top 10 Business Development Specialists in NA for 1H 2016.Worked with Heads of Marketing, Market Insights, Audit, Risk, Real Estate, Finance, Financial Planning and Analysis, Shared Services, Investor Relations, Procurement, Strategy and Customer Experience

Greater Minneapolis-St. Paul Area

Partner with Sales Executives to create customized plans for sales territories, support sales cycle success, and drive urgency.Educate potential members, mainly Fortune 500 executives, over the phone, email and social media on the value of CEB’s renowned products and services.Constructively challenge executives on their approach to Customer Experience.

Greater Minneapolis-St. Paul Area

Performed the Night Audit for a Marriott Property managed by TPI Hospitality as a part-time job while working full-time at Delta Air LinesWorked alone on campus and required to take care of any situationthat may arise during the night

Greater Minneapolis-St. Paul Area

Led team of 20 agents, reviewed reports for key performance metrics, and tracked team performance trends. Monitored, evaluated, and conducted quality assurance checks to ensure policy and procedures were correctly followed. Worked across departments and led the development of training programs with a focus on transmitting complex policies and procedures in.

Greater Minneapolis-St. Paul Area

Receive calls varying from assistance in the airport to booking flights and helping customers with all questions or needs they may have.Work in a sales environment to reach and exceed goals set personally and by the company.Currently ranked in the top 10% of sales representative for the 2013 year.Achieved an overal customer survey ranking of 4.9/5Earned.

I provide a safe environment for children attending a week long camp at SeaWorld San Diego and provide relevant animal information during curriculum in the morning. Created an atmosphere of learning and fun in the marine biology based week long summer camp for grades 4-9. Worked with a group of counselors to ensure the safety of participants on field trips.

I led a team from two to twenty plus people in day to day activites and large campus wide events. I was responsible for customer interaction and problem solving. Managed and evaluated student employee's performance in various settings. Prepared and maintained inventory for the on-campus convenience store. Established a high bar of customer service.

Bachelor Of Arts (B.A.), International/Global Studies And English Literature, 3.69

Activities and Societies: Member, Sigma Tau Delta, English Honor Society Member, Pi Kappa Delta, Forensics Honor Society Member, Omicron.

Anglistik/Amerikanistik; Deutsch Als Fremdsprache; Politikwissenschaft

Activities and Societies: Debate TeamTwo semesters as a study abroad associated with Concordia College

Education record