As the Retail Agency Manager – Target, my focus is to ensure full shelf execution of all Colgate-Palmolive products at all Target locations in the United States. Through data analysis and reporting, I ensure that Planogram, New Product and Display compliance is managed to full execution to promote full sales growth and potential. Responsibilities Included:Provide total leadership to the Retail Agency customer development team by directing and translating brand strategies into maximum sales results by deploying a continuous retail improvement strategy. Formulate specific action plans to address problems and maximize opportunities, while controlling sales expenses within budgetary constraints. Manage the communication process between all Retail Agency partners and other Customer Development Team personnel outside the area to insure total retail coverage. Serve as role model by creating an environment where people are managed with respect. Conduct detailed analysis of business trends at Target to include voids, pricing, shelf compliance, and trade class development.Applications Used: Iqubed, Solys, ACAT, Retail Solutions (RSi), Partners Online (POL – Target) and Nielsen

As a Customer Planning Analyst for Colgate Palmolive on the Target account I work with National Account Managers, Supply Chain and the Finance Department to ensure baseline and promotional events are planned and reported accurately. - Work with National Account Managers to develop accurate sales plans and forecasting- Support National Account Managers on entering account plans into the Customer Business Planner Tool and making timely updates to ensure proper financial reporting- Align with the supply chain team on the best sales forecast to ensure a high level of forecast accuracy- Track and Report execution of plans at the store level to evaluate performance vs. forecast- Develop a thorough understanding of account strategies, pricing, promotions, and monitor spending levels to ensure financial targets are met- Develop skills to analyze business, identify opportunities for improvement, and create Customer selling stories to be used by the Field Sales organization

• Conducted Risk Vulnerability Assessments and adjusted activities accordingly which in turn provided a highly recognized culture based on providing a safe and secure environment for internal and external clients• Conducted Quarterly Emergency Preparedness training, Incident Management Plans and developed Contingency Plans ensuring security and safety readiness for employees and customers. Topics; active shooter, robbery, merchandise handling, presentation standards, power outage, medical emergency, etc. • Conducted investigations relating to missing assets, damaged goods, workplace accidents, employee conduct, and employee ethics• Planned and executed personal conveyance and security of high dollar valued merchandise to off site events, private viewings and customer purchases • Managed Security Officers and Contract Security services ensuring highest level of asset protection• Process Owner of Security System – System monitoring, glass breaks, motions, recording, testing, alterations, etc. • Monitored inventory accuracy, staff training, technology efficiencies and customer follow up ensuring a luxury experience was being delivered to internal and external customers• Assessed and interviewed candidates for available positions; made referrals on well-qualified applicants to respective department managers ensuring only the most qualified individuals were hired• Coached staff through positive leadership, regular performance conversations, holding people accountable for desired results and celebrating successes. Responsible for multiple new store training and development • Consistently achieved operational and financial goals through performance metrics • Proactively initiated a reduction in operating costs of 35% over 18 months through managed productivity of employees, on-demand supply management ordering practices and contract negotiations with vendors

• Performed monthly audits and Training for new Security Officers ensuring total site-specific policies and procedure compliance• Performed Executive Protection details for shareholder meeting and weekly travel of corporate executives• Proactively reduced Security Overtime expenditures by 30% in first month due to scheduling and employee productivity management • Directed campus-wide Access Control via C*CURE Monitoring System, Intellex, Bio-Metrics and CCTV• Hosted weekly and monthly meetings to update Vice President of legal issues and safety compliance concerns• Conducted risk and vulnerability assessments and provided recommendations to Vice President. Completed technology upgrades and training to ensure enterprise wide security.

Provided executive protection consisting of personal protection and transportation for company Presidents, Vice Presidents, and CEO through site advancement, assessing vulnerabilities and executing assigned security measures. Conducted advance risk assessment for corporate events at various external locations including conference centers, restaurants, hotels and museums. Planned and altered emergency contingency plans depending on vulnerabilities. Coordinated with local emergency agencies to determine response times, coordinate movement and consult on perceived threat levels.