• Operates, maintains and safeguards the technical assets of the theatre, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities. • Determines the necessary technical supports, such as lighting, sound, staging, and special needs, necessary for events and performances presented at the facility in advance of production dates. • Designs, sets up, maintains, and operates lighting and sound systems for theatre, dance, music, and other productions and projects; assists guest designers and arts with technical matters. • Advises production managers, lighting and sound designers, on the technical specifications, costs and usage of technical equipment required for the individual show and supervises the implementations of approved technical designs. • Supervises and assists with set and stage construction and management. • Orients facility renters and visiting productions to safety, technical characteristics and other areas of facility operations; facilitates the use of the technical facilities by the resident company and others engaged by or renting the facility. • Monitors the condition of equipment including lighting, sound, and rigging equipment; arranges for the repair and replacement within budgetary constraints; performs preventive maintenance on equipment. • Assists with the preparation and control of production budgets; maintains inventory and orders specialized supplies. • Attends technical week rehearsals, in order to supervise and assist in the technical aspects of the show. • Makes recommendations to the administration and school leadership regarding capital purchases of technical equipment.

• Responsible for the maintenance, configuration, and reliable operation of all computer systems, network infrastructure, and virtualization.• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.• Responsible for the maintenance, configuration, and update of Active Directory infrastructure including Azure Active Directory and Office 365 environments.• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.• Responsible for capacity, storage planning, and database performance.

• Desktop support for Students, Faculty and Staff within a mixed Apple/Windows environment.• Perform all tasks related to desktop support including: imaging new machines, troubleshooting various user issues.• Systems Administration including maintaining Active Directory, group policy, DNS, DHCP, WSUS and printer management.• Maintain IT network infrastructure including Cisco hardware, Ruckus Wireless, and Solar Winds management applications.• Management of cloud services that include Google apps, Microsoft O365, learning management systems (Canvas, BlackBaud) and student information systems (PowerSchool, BlackBaud).

• 2nd level desktop support for Students, Staff and IT Users.• Support a mixed Apple/PC environment.• Perform all tasks related to desktop support including: imaging new machines, troubleshooting various user issues.• Work with Microsoft Server 2003 and 2008. Responsible for maintaining Active Directory structure for student machines, including group policy, DNS, DHCP, WSUS and printer management.• Maintain all licensing servers including FlexNet and RLM.

• 2nd level desktop support for Staff and IT Users.• Supported a primarily Apple environment.• Performed all tasks related to desktop support including: imaging new machines, troubleshooting various user issues.• Worked with Microsoft Server 2003 and 2008 as well as Exchange 2007 as related to new user setup and troubleshooting user issues.

• 2nd level desktop support for Lockheed Martin Staff and IT Users.• Performed software remediation on enterprise workstations and laptops.• On-site support tech for Apple Mac OS• Responsible for assignment and monitoring of Remedy ticket queue

• Responsible deploying new desktops and laptops to end users.• Responsible for imaging and installing software on new machines prior to deployment to end user.• Responsible for migrating existing machines to Windows 7 from Windows XP.• Worked directly with Lockheed Martin Desktop Support personnel.

• Managed day to day security operations at three Home Depot Distribution Centers and 20-25 employees.• Worked directly with client management in developing and deploying new policies and procedures related to security officer's duties and functions.• Worked with National Account Manager during implementation of new audit procedures to track data entry integrity.• Trained all incoming officers on expected duties and post orders as well as client computer systems used for data entry.• Developed new MS Access database for tracking and maintaining patrol account records

• Provided housekeeping and laundry services for an assisted living community and managed a staff of 10-15 employees.• Worked directly with community management as well as healthcare staff to ensure high level of cleanliness and compliance with state healthcare regulations.• Interacted with residents on a daily basis to schedule requested services and ensure their satisfaction.

• Honorable Discharge as Corporal (E-4)• Training Officer for platoon. Maintained compliance with all annual and periodic training requirements, as well as records to document compliance.