Justin Brinker Email & Phone Number

Overland Park, Ks, Us

Kansas City Metropolitan Area

Continue to oversee and lead UPN's Solution/Sales Engineering teams from a pre sale design perspective. In addition, active member of the Product Committee whom leads product strategy and development.

Kansas City

Lead UPN's SE organization, ensuring custom solutions were created to provide best-in-class network performance and customer experience.

Kansas City

Managed a team of Solution/Sales Engineers who created and designed fiber packages supporting a variety of technical services in both a pre/post sale manner to internal teams, enterprise clients, channel partners, agents, and K12 customers. My team was highly motivated and focused on being an extension of our client’s internal technical staff. With strong skills and excellent communication abilities, we were specialists in creating maps, visio/logicals, and other visuals to provide in-depth presentations. The team headed up scope development creation, assisted with economic review, and collaborated with numerous cross-functional teams to establish and validate realistic service expectations.

Kansas City

Worked closely with multiple internal teams to determine feasibility of new solutions by creating economic forecasts which took into account fiber design, equipment, network capacity, and adhering to approved standards. Provided technical solution support to Schools, Governments, Carriers, Data Centers, Hospitals and Enterprise customers. Focused specifically on Layer 0-4 network designs. Attended customer meetings with sales teams as a technical resource and subject matter expert. High volume, fast paced position where extreme multi-tasking was necessary. Responsibilities included understanding client's needs, solution design, service engineering, product capabilities, RFP response, detailed presentations, efficient utilization of existing fiber plant, and engineering strategic new footprint build-outs.

Kansas City

Created start-up landscaping company and quickly grew revenue by focusing on the core business principles of being nimble, easy to work with, professional, detailed, timely, trustworthy and provided a best in the industry service offering. In doing so, became recognized for the artful installation of wood mulch, grading/drainage solutions, maintenance of existing landscapes, and beautiful new low maintenance landscaping creations. Built & managed strategy, marketing, sales, engineering, implementation, customer service, accounting, asset inventory and human resources. Received multiple yearly back-to-back recognition awards from both local and national organizations for work performed and customer reviews.

Kansas City

Opened and developed new territory for Large Enterprise division (KS, NE & portions of MO). Took on responsibilities for both sales development and pre-sales engineering. Partnered with clients to build unique customized voice/data designs and the accompanying migration strategy. Conducted discussions with the majority of Large Enterprise clients in region. Supported Wavelengths, PL, EVPL, MPLS, IP VPN, DIA, Managed Services, Colocation, SIP Trunking ,and Local/Long Distance connectivity. Also teamed with internal divisions specializing in Security, WAN Optimization, Video, Collaboration, Contact Center and CDN.

Kansas City

Primary focus was solution development, technical support, and pre-post sales engineering. Subject matter expert for all products and services offered. Worked closely with order entry, provisioning, translations, and network operations. Assumed role of Pre-Sale Data Center/ Colocation Product Manager which entrailed product training, rolling out new service offerings, devloping pricing, marketing strategy, and lead customer tours of the facilities. In addition, developed the creation of controls and testing for SAS70II certification and handled press release distribution and website verbiage.

Kansas City

Managed technical product suite and operations within the states of MO/KS/AR. Included comprehensive coordination of pricing/proposals, pre/post-sale advanced engineering, product capabilities, technical support, customer service, project management, strategic planning and executive escalations. Provided direct guidance and management to eight individuals and collaborated with numerous cross-functional teams. Conceptualized project scopes, objectives, planning, and execution. Developed and maintained documentation of milestones and monthly reporting for presentation to senior management. Doubled as a product specialist to support sales teams for high profile customers.

Kansas City

Provided Large Enterprise engineering support for specialized product line in MO/KS/AR. Responsibilities included RFP/RFI’s, pre/post sale engineering, migrations, upgrades, project management and circuit creation. Strong organizational skills used while delegating and working closely with numerous remote teams. Project management experience included: planning and initiation, risk management, project change control, issues management, status reporting, and post-project assessment.

Kansas City

Product expert for two complex product lines that supplied overlay engineering and sales support to Large Enterprise sales teams located in states of MO/KS/OK/AR. Trained multiple groups consisting of 50+ with product knowledge, procedures, and capabilities. Worked diplomatically with multiple organizations to enhance operations/efficiency. In addition, supported cross-related product sets such as long distance, toll free, etc when other resources were not available.

Kansas City

Managed and maintained a multi-million dollar base of existing small to medium sized customers located within the Midwest region. Responsible for bringing resources together to support revenue growth, billing, service and technical support. Provided product knowledge and education of available solutions.

Kansas City

Assisted in building, implementing and overseeing the processes of a new wireless sales division in MO/KS/AR/OK and NE. Interacted closely with cross functional organizations in a rapidly changing environment to fine tune marketing directions. Trained an extensive team of employees (130+) with product knowledge. Provided full sales/service support to field account teams.