Justin Briskin Email & Phone Number

Manage research into the members to discover insights into and relationships between a multitude of measures such as engagement, network, claims, and satisfaction. Develop client and national member focused reports that detail short- and long-term trends for internal and external stakeholders. Spearhead initiatives to improve the member experience founded on my analysis into the member journey and member’s behaviors. Collaborate with the sales division to structure the performance guarantee contracts. Successfully developed improvements to the data management processes for data requests, quality assessment, distribution, and analysis. Worked alongside a team to strategize, prepare, and execute on several software transitions that restructured our departments workflow.

I conducted market research for a team of consultants regarding how healthcare organizations can break into new markets and improve their current operations. My work has primarily focused on Medicare policy and developing a strategic plan for a newly formed health system partnership. I have also analyzed data, developed reports, and written document reviews to assist in the consulting team's decision making.

I analyzed data using Excel and the Python programming language to find trends among data points such as physician and specialty referrals to improve the rate of patient referrals and surgical care process. I utilized this analysis to produce quantitative reports that drove the communication strategy which expanded the referral base from the Orthopedics, General Surgery, and Neurosurgery service lines.

Reviewed and compiled data from invoices concerning third-party nursing agencies to prepare reports for contract negotiations with the agencies and the restructuring of agency utilization

Greater Pittsburgh Area

My position allowed me to work in both the hospital and insurance based settings, which provided me with a robust range of experiences within the healthcare system. I worked as a Medicare inside sales support representative to assist in beneficiary enrollment, customer service, and the training of new seasonal employees. Additionally, I accommodated the clinical staff through patient appointment scheduling, insurance authorizations, prescription refill requests, and coordinating services between patients and doctors. Throughout my experience, I utilized health information management through Cerner and Epic systems.

While working on a behavioral economics project within the Department of Social and Decision Sciences my tasks included: Directing participants through the research procedure and consent forms, data collection and entry, and participant recruitment.

I participated in a student group that trained to be able to provide public health assistance at the community level. In the spring we traveled to Honduras to aid in their local public health conditions by creating a sanitary, self sustaining environment. In addition, we designed a lesson plan on public health that we executed at a village's school.

I shadowed the Director of the EMG Neuromuscular lab and Muscular Dystrophy Clinic. Through this experience I gained great insight to how a pediatric Neurology clinic operates. I was able to observe how doctors interacted with their patients as well as all their work they do when not accommodating their patients.

Mha, Health Policy And Management

Bachelor'S Degree, Psychology