Justin Burnett Email and Phone Number

• Opened 500K Sq. Ft. facility from a cold site to fully operational site to include the installation all networking equipment and general IT equipment supporting over 30 production lines that generate millions of dollars’ worth of product annually.• Collaborated with product engineers, project managers and plant managers to efficiently create business solutions in a fast-paced environment with an SLA of 99.99% uptime.• Supported four manufacturing plants simultaneously across the globe advising security policy and framework compliance across over 5,000 users. • Managed the creation and maintenance of all user accounts, utilizing advanced functionalities of Windows Servers to delegate identity and access management policies and addressed and resolved security issues.• Implemented and monitored security controls and effectively worked with security teams to ensure compliance with ISO/ICE 27001. • Adhered to established change management protocols, fostering collaboration within the IT team focusing on continuous improvement, and providing world-class customer service and support

• Assisted customers in troubleshooting and resolving IT-related issues utilizing knowledge of product functionality and technical specifications, providing user support and customer satisfaction. • Implemented timely upgrades and security patches on Programmable Logic Controllers (PLCs), mitigating risks against emerging threats and vulnerabilities to safeguard operations and maintain optimal performance. • Conducted regular maintenance, in-depth analysis, and swift resolution of IT-related issues, ensuring the continuous functionality of information reporting systems and safeguarding critical data streams.• Spearheaded the development and implementation of multiple SQL databases that were used to create dashboards tailored to enhance inventory analytics, providing real-time insights into inventory trends to facilitate decision-making processes.• Enforced security policies and educated users on best practices to protect against malware and unauthorized access, increasing the organization's overall security posture.

• Designed and implemented tailored IT solutions to meet the needs of faculty and staff, enforcing security policies and educating users on best practices to protect against malware and unauthorized access.• Installed, configured, and optimized various services and software applications to ensure functionality and productivity, leading to improved user satisfaction and enhanced product usability.• Managed the coordination and implementation of essential security measures and software updates, safeguarding systems against potential threats and vulnerabilities.• Played a pivotal role in configuring hundreds of devices to seamlessly transition to a fully remote setup during the unprecedented challenges to ensure uninterrupted access to academic resources and services.

Inspect and suggest mechanical repairs for multiple types of vehicles.Service and inspect braking systems, AC systems, drivetrain systems, transmission systems.

Maintained, repaired, configured and installed telecommunication and surveillance equipment in a deployed atmosphere. Completed three overseas deployments.Lead a team to perform troubleshooting on equipment using specialized tools (oscilloscopes, RF meters, spectrum analyzers).Coordinated training milestones and completed multiple certification programs to ensure the operation of our shop.