• Provide strategic leadership across the Taranaki district’s mental health and addictions services portfolio• Create service delivery programmes, allocate resources, enact contracting and monitoring that is reflective of population need and Te Whatu Ora and Government strategic priorities• Negotiate funding and contracting agreements in line with accepted legal practice and organisational policies and procedures to ensure delivery of strategic priorities• Oversee efficient execution of contracting, from management of procurement to contract signing• Identify and address service development and planning issues; specifically, principles of equity, access, acceptability, safety, and risk management• Develop and coordinate inter-agency strategic plans and programmes to deliver key objectives linked to mental health and addictions portfolio • Develop, promote, and maintain effective working relationships with relevant stakeholders and agencies, including Iwi, hapū, service providers, Ministry of Health, and Government • Monitor financial performance of portfolio, identify potential or actual risks associated with service plans and take appropriate action

• Managed day to day operations of a community mental health organisation providing support, education, and advocacy to families and whānau impacted by mental illness and addiction • Provided administrative and strategic direction while managing the operating finances accountability with funders, Ministry of Health (MOH) and local granting agencies • Developed organisational policy and procedures to ensure successful audits of the organisation • Project managed the development of new programmes and increased organizational capacity • Networked and liaise with broad base of stakeholders locally, regionally, and nationally including MOH, DHB, NGOs, community agencies and councils

• Directly oversee day to day operations of three residential complexes housing over 700 students, supervising staff and working with a contracted accommodation management provider• Manage the operating finances of residential properties• Contribute to formulating the strategic plan of the Campus Life, Accommodation department and serve on senior management team• Design and facilitate the recruitment, selection and training process of the department’s 80 student staff • Secure sponsorship, project manage and lead development of yearly staff training events, continued education and skill assessment• Leverage on-campus partners for investment in departmental objectives, services and program implementation• Created and executed evidence based academic support delivery plan including: Pioneering the creation of academic mentoring program and key performance outcomes; Relationship management, influencing stakeholders to collaborate and support program goals; Networking with and presenting to faculty support staff

• Directly oversaw four residential housing buildings and supervised a student staff of 20+ • Provided pastoral care needs for all students and serve as a counselor, resource and mentor • Served on the on-call emergency response team for campus and worked with emergency service providers• Developed and coordinated Resident Advisor Training program and developed resources for staff support• Advised residence hall student government organizations and coordinated their efforts in advertising, programming, facilities management, health and safety and resident support• Served as a conduct hearing officer for the College and employed educational and restorative justice sanctions• Managed the operating finances of the residence hall governments and Resident Advisor services• Coordinated with College and other institution colleagues to better services and program implementation

• Served as lead administrator and program developer in a 7-12 grade international boarding school • Initiated a restructuring and reorganization of an underdeveloped residential and conduct program • Supervised and hired professional residential staff members and support crew • Provided counseling, behavioral management, and educational programming for international students • Coordinated and developed essential programs and processes for student and staff services• Served as counsel to the school principal in student related matters and needs • Managed the intercultural relationship between school administrators, staff, and students

• Managed and maintained the daily activities of a coed residence hall of 350 students• Hired, trained, supervised, evaluated, and mentored 17 Resident Advisors (RA) and an Assistant• Served as a conduct hearing officer for policy violations within the hall and on campus• Oversaw and advised more than 100 RA educational and social programs per year• Developed and maintained an educational programming model that included budget oversight• Helped lead and coordinate RA Selection and RA Training Processes• Served on the on call/duty coverage and crisis response for a community of 2,500 residents• Oversaw custodial and maintenance concerns and the closing of a building for renovation • Facilitated weekly staff meetings and provided developmental opportunities for RAs

• Built and maintained a positive community in 3 halls and oversaw 50+ students directly• Implemented the Connect Floor, Living and Learning Community for first-year students• Planned and implemented programs based on the community and individuals living within• Served as a mediator for residents’ disputes and policy infractions• Assessed RA candidates and served on the RA Selection Committee• Served on the duty coverage and crisis response staff for 3 buildings comprising 300 students