Justin Carpenter Email & Phone Number

New York, NY, US

Chattanooga, TN, US

• Drive the technology vision and strategy of Unum’s HR Connect platform – a suite of API-driven integrations used to exchange information with the Workday systems of our clients
• Lead technology initiatives and projects while ensuring the supporting processes and capabilities are repeatable, scalable, and efficient
• Identify new service revenue opportunities leveraging Workday technology and functionality
• Build and lead a Workday Consulting Service for our clients – generating over $280K in direct revenue the first year while adding over $40M in additional premium
• Recruit, coach, mentor and provide day-to-day management of a team of Workday Consultants in the newly created Workday Consulting Service
• Present Unum’s Workday Consulting capabilities on broker demos, client RFP and finalist meetings, and internal market development conferences and seminars

Chattanooga, TN, US

• Configured HR information systems across multiple HR disciplines including recruiting, absence management, time entry, benefits, payroll, reporting, etc. in support of business strategy and process
• Partnered with HR Functional areas, business leaders, and cross-functional teams to understand business strategy and processes and made recommendations on how technology can change, support, or automate those processes
• Managed HRIS projects and initiatives by executing on project deliverables while ensuring deadlines were met
• Established and developed relationships with partners throughout the enterprise to ensure optimal cross functional system optimization and process design including Information Technology, Finance and Procurement
• Documented business process, job aids, training materials and test plans
• Provided Tier 3 support for technical inquiries from HR and the business

New York, NY, US

• Designed, configured and administered all utilized Workday modules for a Global Am Law 100 firm, including HCM, Benefits, Recruiting, Onboarding, Time Tracking, Payroll, Reporting and Integrations.
• Provided project management and technical expertise for all HR technology projects.Collaborated on projects with other internal teams including IT, Finance, Payroll and Marketing Technology business managers.
• Built and managed all Workday integrations with external vendors.
• Served as the firmwide Workday Security and Business Process administrator.
• Maintained relationships with Benefits vendors and resolved any vendor file integration issues.
• Reviewed, tested and implemented any new Workday functionality.

Chicago, Illinois, US

• Designed and maintained the HRIS system while supporting Benefits and Payroll Administration for over 17,500 North American employees at a Fortune 500 company.
• Maintained data integrity through the use of audits and data analysis.
• Assisted in reviewing, testing and implementing HR system upgrades, while documenting processes and results.
• Developed user procedures, guidelines and documentation for Payroll and Benefits data entry processes, interfaces and personnel action forms.
• Created and supported a library of over 50 custom Crystal Reports.
• Ensured the accurate administration of Benefit and Payroll programs by creating and validating import and export files for 3rd party Benefits and Paycard vendors.

Chicago, Illinois, US

• Analyzed pre-existing Payroll processes and implemented more effective and efficient methods for daily tasks.
• Created custom queries and audits to help identify Payroll and Timekeeping errors across all locations.
• Facilitated the integration of new acquisitions to Timekeeping and Payroll systems.
• Developed new compliance processes to better manage personnel files.
• Performed regular audits on employee records.
• Tested new Payroll software prior to implementation.