• Drive the technology vision and strategy of Unum’s HR Connect platform – a suite of API-driven integrations used to exchange information with the Workday systems of our clients• Lead technology initiatives and projects while ensuring the supporting processes and capabilities are repeatable, scalable, and efficient• Identify new service revenue opportunities leveraging Workday technology and functionality• Build and lead a Workday Consulting Service for our clients – generating over $280K in direct revenue the first year while adding over $40M in additional premium• Recruit, coach, mentor and provide day-to-day management of a team of Workday Consultants in the newly created Workday Consulting Service• Present Unum’s Workday Consulting capabilities on broker demos, client RFP and finalist meetings, and internal market development conferences and seminars• Utilize Workday report writing expertise to develop new HR Connect integrations and services, saving time and effort for employers, employees, and internal business resources• Assist the Client Success organization in troubleshooting complex technical operations issues for Workday clients• Educate customers and field resources on the latest solution offerings and platform updates• Collaborate with product owners and business managers to design and scope enrollment and benefit administration technology solutions to support new products, product enhancements, services, and operating efficiencies• Develop key relationships with Workday Product Managers and other influencers to help drive Workday product enhancements

• Configured HR information systems across multiple HR disciplines including recruiting, absence management, time entry, benefits, payroll, reporting, etc. in support of business strategy and process• Partnered with HR Functional areas, business leaders, and cross-functional teams to understand business strategy and processes and made recommendations on how technology can change, support, or automate those processes• Managed HRIS projects and initiatives by executing on project deliverables while ensuring deadlines were met• Established and developed relationships with partners throughout the enterprise to ensure optimal cross functional system optimization and process design including Information Technology, Finance and Procurement• Documented business process, job aids, training materials and test plans• Provided Tier 3 support for technical inquiries from HR and the business• Represented Unum at Workday-sponsored events by showcasing the company’s services at user group meetings and conferences• Promoted Unum’s technology needs to Workday and influenced Workday product development by demonstrating the ability to be a reliable customer and partner • Proactively developed innovative solutions and recommended process improvements; adding value to the business by decreasing the onboarding time for customer integrations by up to 80%• Trained integration managers on Workday functionality and provided guidance on all configuration issues for customer-facing Workday integrations• Acted as the Workday SME for benefits configuration, reporting, security, and business process configuration during all customer interactions• Partnered with Business Analysts and Developers in reviewing and enhancing customer integration guides and processes• Acted as a liaison between the internal Workday integration Onboarders, Product Owners, and Developers; interpreting and communicating technical requirements in an accessible format for non-technical team members

• Designed, configured and administered all utilized Workday modules for a Global Am Law 100 firm, including HCM, Benefits, Recruiting, Onboarding, Time Tracking, Payroll, Reporting and Integrations.• Provided project management and technical expertise for all HR technology projects.Collaborated on projects with other internal teams including IT, Finance, Payroll and Marketing Technology business managers.• Built and managed all Workday integrations with external vendors.• Served as the firmwide Workday Security and Business Process administrator.• Maintained relationships with Benefits vendors and resolved any vendor file integration issues.• Reviewed, tested and implemented any new Workday functionality.• Managed a firmwide implementation of Workday Recruiting including consultant selection, configuration, testing and end user training.• Designed and managed annual Benefits Enrollment and ACA reporting processes.• Supervised the training and development of a team of HRIS/Benefits Analysts.• Performed ad hoc HR reporting and analysis for firm directors and executives, while maintaining documentation for complex reports, macros and templates.• Analyzed work process design and flow, leveraging technology to implement process improvements and ensure data integrity.

• Designed and maintained the HRIS system while supporting Benefits and Payroll Administration for over 17,500 North American employees at a Fortune 500 company.• Maintained data integrity through the use of audits and data analysis.• Assisted in reviewing, testing and implementing HR system upgrades, while documenting processes and results.• Developed user procedures, guidelines and documentation for Payroll and Benefits data entry processes, interfaces and personnel action forms.• Created and supported a library of over 50 custom Crystal Reports.• Ensured the accurate administration of Benefit and Payroll programs by creating and validating import and export files for 3rd party Benefits and Paycard vendors.• Performed advanced setup of Benefit plans, rate tables, Payroll compensation and deduction codes, and integrations between Benefits, Payroll and HR.• Recommended process improvements, innovative solutions and policy changes.

• Analyzed pre-existing Payroll processes and implemented more effective and efficient methods for daily tasks.• Created custom queries and audits to help identify Payroll and Timekeeping errors across all locations.• Facilitated the integration of new acquisitions to Timekeeping and Payroll systems.• Developed new compliance processes to better manage personnel files.• Performed regular audits on employee records.• Tested new Payroll software prior to implementation.• Trained new Payroll staff on data entry and timekeeping auditing processes.