It Specialist
Current
Sep 2024 - Present
AeroLeads people directory · profile
Justin Manuel Email & Phone Number
IT Specialist @ Mayer Brown
at
Mayer Brown
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Specialist @ Mayer Brown
Location
Chicago, Illinois, United States
Company size
Who is Justin Manuel? Overview
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Quick answer
Justin Manuel is listed as IT Specialist @ Mayer Brown at Mayer Brown, a company with 3714 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Justin Manuel.
Justin Manuel previously worked as IT Specialist at Mayer Brown and Help Desk Team Lead at K2 Services. Justin Manuel holds Bachelor'S Degree, Computer Science from Depaul University.
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Mayer Brown
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Profile bio
About Justin Manuel
I provide efficient and timely technical support to legal professionals and staff members. I troubleshoot hardware and software issues, including legal-specific applications, document management systems, eDiscovery tools, and legal research platforms. I also assist with user account management, access control, and permissions management.I have three years of experience in the IT field, with a proven track record of driving operational efficiencies and implementing innovative solutions. Some of my notable achievements include building a company website, developing software solutions for scheduling and reservations, and implementing a VoIP system that enhanced customer contact capacity. I hold a Google IT Support Professional Certification, ISC2 Certified in Cybersecurity Certification, and I am currently pursuing a Computer Science—Software Engineering degree at DePaul University.I am skilled in technical support, hardware and software troubleshooting, VoIP systems development, hardware maintenance, and documentation. I have a strong understanding of computing, software development, system administration, cybersecurity, and networking. I am recognized for my learning agility, attention to detail, customer service, and critical thinking skills.I aspire to advance into a system administration or IT security role, where I can apply my knowledge and skills to protect and optimize IT systems and networks. I thrive in fast-paced, engaging work environments with opportunities for growth and promotion. I am committed to delivering top-notch technical support and driving organizational success in the field of IT.
Current workplace
Justin Manuel's current company
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Mayer Brown
10 roles
Justin Manuel work experience
A career timeline built from the work history available for this profile.
Help Desk Team Lead
Maintained day-to-day client relationships of over 43 multi-national law firms.Supervised a team of 26 service desk technicians, developed staff skills, conducted performance evaluations, and provided recommendations for hiring, evaluating, performance plans and disciplinary actions.Oversaw service operations and ensuring the timely resolution of technical.
Nov 2023 - Aug 2024
Help Desk Analyst 2
Provided support to over 30 international law firms.Personally resolved and escalated over 800 tickets a month, on average.Addressed IT-related queries, concerns, and issues, troubleshooting hardware and software problems, including legal-specificapplications, document management systems, eDiscovery tools, and legal research platforms.Worked with multiple.
Oct 2023 - Dec 2023
Help Desk Analyst 1
Addressed IT-related queries, concerns, and issues, troubleshooting hardware and software problems, including legal-specificapplications, document management systems, eDiscovery tools, and legal research platforms.Worked with multiple Document Management Systems (DMS), IT Service Management systems, VDI solutions, mobility suites, Microsoft Active.
Jul 2023 - Oct 2023
Help Desk Associate Analyst
Addressed IT-related queries, concerns, and issues, troubleshooting hardware and software problems, including legal-specificapplications, document management systems, eDiscovery tools, and legal research platforms.Worked with multiple Document Management Systems (DMS), IT Service Management systems, VDI solutions, mobility suites, Microsoft Active.
Mar 2023 - Jul 2023
Field Support Technician
Provided On-Site Technical Support: Delivered expert assistance to end-users across various locations, ensuring smooth operation of hardware and software systems.Resolved IT Issues: Diagnosed and fixed hardware, software, and network connectivity problems, maintaining high system uptime.Installed and Configured Systems: Set up and configured computer.
Nov 2021 - Apr 2022
Front Of House Supervisor
Yellowtail Sushi Bar And Asian Kitchen
Led Front-of-House Team: Supervised and motivated staff to consistently deliver high-quality service standards.Coordinated Operations: Collaborated with kitchen staff to ensure seamless coordination between front-of-house and back-of-house operations.Optimized Seating & Service: Managed seating arrangements to maximize efficiency and guest.
Nov 2020 - Aug 2021
Head Waiter
Yellowtail Sushi Bar And Asian Kitchen
Led Waitstaff Team: Supervised and guided a team of waitstaff to ensure exceptional service delivery.Coordinated Table Assignments: Managed table assignments to optimize seating and enhance guest experience.Handled Customer Relations: Addressed customer inquiries and resolved concerns to ensure satisfaction.Maintained Dining Area: Ensured the dining area.
Jun 2019 - Oct 2020
Waiter
Yellowtail Sushi Bar And Asian Kitchen
Provided Exceptional Customer Service: Delivered attentive and efficient service, ensuring a positive dining experience for all guests.Accurately Took and Served Orders: Managed customer orders, relayed them to the kitchen or bar, and served food and beverages promptly and correctly.Addressed Customer Inquiries: Responded to customer questions and concerns.
Aug 2019 - Nov 2019
Host
Yellowtail Sushi Bar And Asian Kitchen
As a restaurant host, I was the first point of contact for guests as they arrived at the restaurant. My primary role was to warmly welcome and greet guests, manage the reservation system, and guide them to their designated tables. I ensured a smooth and organized flow of guests, managing waitlists and answering phone calls. I assisted with seating.
May 2019 - Aug 2019
Team & coworkers
Colleagues at Mayer Brown
Other employees you can reach at mayerbrown.com. View company contacts for 3714 employees →
GO
Gerry O'Brien
Colleague at Mayer BrownHong Kong SAR, Hong Kong
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JB
Jake Balbach
Colleague at Mayer BrownCharlotte, North Carolina, United States, United States
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MD
Max Dewit
Colleague at Mayer BrownSan Francisco Bay Area, United States
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BR
Brenda Robinson
Colleague at Mayer BrownIrmo, South Carolina, United States, United States
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MK
Michael Kerman
Colleague at Mayer BrownWashington, District Of Columbia, United States, United States
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KK
Karina Kane
Colleague at Mayer BrownLondon, England, United Kingdom, United Kingdom
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LP
Lauren Pulkownik
Colleague at Mayer BrownGreater Chicago Area, United States
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DF
Dennis Friedman
Colleague at Mayer BrownGreater Chicago Area, United States
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GB
Gill Burke
Colleague at Mayer BrownRedhill, England, United Kingdom, United Kingdom
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EC
Elliott Crosland
Colleague at Mayer BrownCharlotte, North Carolina, United States, United States
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Gerry O'Brien
Colleague at Mayer BrownHong Kong SAR, Hong Kong
View →
JB
Jake Balbach
Colleague at Mayer BrownCharlotte, North Carolina, United States, United States
View →
MD
Max Dewit
Colleague at Mayer BrownSan Francisco Bay Area, United States
View →
BR
Brenda Robinson
Colleague at Mayer BrownIrmo, South Carolina, United States, United States
View →
MK
Michael Kerman
Colleague at Mayer BrownWashington, District Of Columbia, United States, United States
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KK
Karina Kane
Colleague at Mayer BrownLondon, England, United Kingdom, United Kingdom
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LP
Lauren Pulkownik
Colleague at Mayer BrownGreater Chicago Area, United States
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DF
Dennis Friedman
Colleague at Mayer BrownGreater Chicago Area, United States
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GB
Gill Burke
Colleague at Mayer BrownRedhill, England, United Kingdom, United Kingdom
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EC
Elliott Crosland
Colleague at Mayer BrownCharlotte, North Carolina, United States, United States
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4 education records
Justin Manuel education
Bachelor'S Degree, Computer Science
Bachelor Of Science - Bs, Nursing
Transfer Credit
Transfer Credit
FAQ
Frequently asked questions about Justin Manuel
Quick answers generated from the profile data available on this page.
What company does Justin Manuel work for?
Justin Manuel works for Mayer Brown.
What is Justin Manuel's role at Mayer Brown?
Justin Manuel is listed as IT Specialist @ Mayer Brown at Mayer Brown.
Where is Justin Manuel based?
Justin Manuel is based in Chicago, Illinois, United States while working with Mayer Brown.
What companies has Justin Manuel worked for?
Justin Manuel has worked for Mayer Brown, K2 Services, Depaul University, and Yellowtail Sushi Bar And Asian Kitchen.
Who are Justin Manuel's colleagues at Mayer Brown?
Justin Manuel's colleagues at Mayer Brown include Gerry O'Brien, Jake Balbach, Max Dewit, Brenda Robinson, and Michael Kerman.
How can I contact Justin Manuel?
You can use AeroLeads to view verified contact signals for Justin Manuel at Mayer Brown, including work email, phone, and LinkedIn data when available.
What schools did Justin Manuel attend?
Justin Manuel holds Bachelor'S Degree, Computer Science from Depaul University.
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