Event Execution Expertise: Spearheaded the setup, management, and successful execution of all AV needs, including company-wide town-hall meetings, ensuring flawless delivery to thousands of employees. My role as the go-to AV expert significantly boosted quality and employee engagement.Production Director for all Major Events and Video Productions relating to Events - administering and developing all event site AV emerging technologies; and overseeing the planning, designing, and implementation of new Audio Visual equipment and systemsDeveloped, recommended, and coordinate policies, plans, and programs for application of existing and new audiovisual, video production and media streaming technology for event purposesCoordinated, delegated, supervised, and worked with teams to provide all department services.Advanced AV Management: Demonstrated exceptional skill in configuring, operating, and troubleshooting a broad array of AV equipment, including video conferencing and streaming technologies, to support seamless communication across various platforms.Collaboration Systems Deployment: Led the deployment and management of cutting-edge systems that enhanced collaboration and productivity at scale, integrating essential tools and services to streamline workplace interaction.Global AV Strategy: Oversaw the AV configuration strategy across different geographies, facilitating Samsara's expansion with a keen focus on creating unified and effective communication channels worldwide.Cross-Functional Collaboration: Worked closely with internal teams and external vendors, ensuring cohesive operations and the successful broadcast of key events, further solidifying my role as a cornerstone of Samsara's event execution strategy.Technical Leadership: Provided invaluable technical guidance to presenters, leaders, and staff, advising on tech requirements and advocating innovative solutions to preempt and resolve potential issues.

Assured proper provisions of all public address systems and AV support for special events (such as Conferences, Dedications, Fundraisers, Mock Trials, Special Lectures, Memorials Services, etc.) both on and off Law Center campusAssure that programs are completed on time, within budget, and to the user’s satisfaction.Evaluate program and provide clients with billing for services renderedTeam Leadership and Development: Led and developed a high-performing team of technologists, enhancing their skills and fostering a culture of continuous improvement and innovation.Complex Systems Expertise: Managed complex IP Video and Unified Communications platforms, coordinating with multiple vendors to ensure seamless integration and optimal performance.Multi-System Coordination: Orchestrated the coordination of multi-system and computing environments across independent facilities, enhancing system interoperability and efficiency.Strategic IP Video Solutions: Defined, developed, and implemented strategic plans to meet the evolving IP Video needs of the user community, aligning technology solutions with organizational goals.Large-Scale Project Leadership: Demonstrated exceptional leadership in large and complex system deployment projects, working collaboratively within team environments to deliver innovative solutions on time and within budget.Adaptability and Flexibility: Showcased unparalleled flexibility, adeptly managing multiple demands, shifting priorities, and rapid changes to ensure project success and operational stability.Communication Excellence: Fostered open communication, maintaining receptiveness to both good and bad news, and excelling in collaborative stakeholder engagement. Demonstrated strong written and verbal communication skills, ensuring clear and effective dialogue across all levels of the organization.

Designed & deployed AV Systems based on Middlebury's technology standardsImplement and support IP Video Systems, including but not limited to:Cisco / WebEx DevicesSamsung Commercial DisplaysShure MicroFlex (Dante)Extron Systems (NAV)Programmed AV systems. Integration between Extron & Cisco control devices.Network design and configuration for IP Video environmentsExperience with coordinating with other professionals including architects, engineers, electricians, interior designers and more.Coordinated with AV Vendors on design packages, programming and Installation to ensure that projects are completed on-time, within budget and meet our quality standards.Work at the direction of Project Managers or Project Coordinators to complete project deliverables within the scheduled timeline.Diagnosed and resolved end-user problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible, refer problems to associated groups.Installed, upgraded, configured, set up, managed and troubleshot computing equipment, audio/visual equipment, teleconferencing systems, communication devices, and POS devices and peripherals.Researched, recommend and implemented hardware and software purchases and configurations to meet client needs and ensure compatibility with university systems and architecture.Research, recommend and implement approved standards used throughout the unit and contribute to the development of the client support strategy.Investigate and test new tools, systems, techniques, and software products.Provided technical guidance and training; create, update and maintain documentation.Worked on projects requiring expertise and creativity in analysis and deployment of technology.

-Provide A/V support, which includes assisting and training end-users on the proper use of A/V equipment and new corporate hardware and software applications-Set-up, maintenance, monitoring, and troubleshooting of conference room A/V equipment such as microphones, speakers, video displays, projectors, digital video cameras, recording equipment, connecting wires and cables, sound and mixing boards for events-Identify, troubleshoot, and resolve issues with A/V and technology components-Responsible for day-to-day management of frontline support for staff. Manage the Help Desk ticket queue, allocating resources, and communicating with staff as appropriate-Manage and attend high-level meetings requiring A/V-Assist users with routine application and hardware problems, share best practices, and utilize application knowledge with users-Manage technical knowledge-base for internal GTI and users to access-Responsible for handling problem recognition, research, resolution and follow-up for user problems -Provide formal and informal training to users-Document technical systems process and procedures and be actively involved in promoting new technologies or new systems or procedures-Maintain and expand A/V knowledge in GTI by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics practice networks-Manage relationships with external clients, vendors, partners, and consultants-Participate in the development of the departments strategic plans, training materials and tools. -Supervise, develop, and evaluate assigned staff. Ensure that staff receives regular constructive performance feedback, prompt resolution of problems, and time and opportunity to grow professionally.-Developed relationship and assisted with Communications depart to build quality studio for videos, photos, and other digital communication strategies.

Event Production· Working in collaboration with event coordinators and program staff to plan and support 700+ internal events annually. These events include internal meetings, video/teleconferencing, roundtables, seminars, VIP dinners, etc. (200+ guests).· Working in collaboration with event coordinators, program staff, our communications team, partners/sponsors, and production companies to support dozens of external events annually. These events include award ceremonies, gala dinners, multi-day international conferences, etc. (600+ guests).· Functioning as primary production lead for external events and being responsible for the planning and coordination of production elements such as branding design, lighting systems, audio systems, video production, livestreaming, etc., as well as serving as stage director/show caller and supervising production staff on ClearCom (20+ technicians and staff).Such events include:-Global Citizen Awards (New York, New York)-Global Energy Forum (Abu Dhabi, UAE)-Atlantic Council Cyber Conference (Warsaw, Poland)-NATO at 70 (Berlin, Germany)-NATO Engages (London, England)Video· Filming and recording events with PTZ robotic cameras and DSLR cameras for livestreaming. · Using a 4k Blackmagic Switcher, Blackmagic converters, and Blackmagic software to fulfill needs for livestreaming and presentations.· Operating projectors and LCD screens for presentations, video content, and other media.· VTC conferencing via Crestron for events and using Zoom, Skype, Google Hangout, and other platforms to support conferencing.Audio· A1 and/or A2 responsibilities in-house for audio using an analogue mixing board and Schure lapels and handhelds for public panels and other in-house public speaking events.· Routing and troubleshooting audio via Crestron and Dante.· Monitoring and recording audio for events and meetings for post production.· Recording and editing Podcasts using Audacity and Audition.

-Responsible for assisting the Director in the overall management of the audiovisual office in accordance with established company policy and procedures. -Contributed to the set-up, operation and strike of all audiovisual sets. Ensured the maximum in client service, operational efficiency and profitability levels.-Actively maintained and cultivated positive public relations with Hotel account.-Maintained positive employee relations-Effectively utilize the company’s business software-Ensured client billing is completed accurately and on-time-Maximized revenue potential-Effectively manage the sub-rental of equipment to ensure client need and office profitability-InfoComm International University Certificates in Essentials of AV Technology and AV Industry-Responsible for equipment procurment to stay on par with industry trends