Primary Hybrid Cloud Engineer, responsible for managing and innovating processes and procedures in the new and growing environment. SME for Morpheus, and automation within the Hybrid Cloud for all internal teams. Management of all Windows Server based infrastructure, including Active Directory, Server Hardware, Citrix, and VMware.Evaluate, plan and execute new project and procedures to improve the functionality and ease of management of one of FIS’s largest hosted customers.Participate in and document bi-annual Disaster Recovery Exercises.Function as Subject matter expert for clients and less experienced team members.

• Management of the bank’s computer network, including security, performance and reliability.• Evaluate project level designs, assuring project specific requirements are in compliance with system requirements and interface definitions.• Evaluate product configuration item integration plans and approach, assuring the integrated product meets system requirements.• Direct the integration of specialty engineering disciplines into the project or program.• Ensure the logical and systematic conversion of customer and product requirements into total systems solutions by acknowledging technical, schedule and cost restraints.• Develop system characteristic models, simulations, and analyses that quantify system capabilities and improvement opportunities.• Develop and manage system budgets, including, power, weight, reliability, availability and safety.

Provide localized project leadership and technical expertise for Community Health Systems nationwide.Hardware lead on team to evaluate recently acquired hospital facilities and generate upgrade road maps and help plan hardware purchases to modernize the IT infrastructure. Managed infrastructure application modernization team including third party contractors and vendors.

● Function as Primary SCCM engineer for imaging and software distribution.● Responsible for 108 off site SCCM Secondary servers. ● Managed project to upgrade SCCM 2007 to SCCM 2012.● Engineer responsible for IIS changes and builds in Dev, Training, and Production.● Manage Microsoft UAG for portal access to DHS systems● Manage application publishing in Microsoft App-V.● Built MDT 2013 environment to image Windows 8 and 8.1 machines.

● Served as the project team leader at multiple facilities for Community Health Systems in multiple states.● Planned and executed a process to replace hardware and upgrade software at all Northern Arkansas CHS hospitals, clinics, rehab centers, and senior centers that did not meet or exceed the requirements set by Meaningful Use Phase 1 or Phase 2 standards. ● Responsible for ensuring that legacy applications continue to function during and after the upgrade process.● Assisted local and corporate IT departments with the re-IP of all network, medical, and lab devices.● Created a PC Training and Education lab that spanned three locations and facilitated application testing for the McKesson and Cerner build teams and training for the end users.● Advised Clinical Software Manager and local IT staff on technical issues related to the integration of SCCM, Single-Sign-On, managed wireless connectivity, HIM scanning, and QR scanning at bedside, lab and pharmacy.● Automated the installation process of many of the new apps using .bat files, vbscript, and pstools.● Standardized user session and print device creation on an AS400 using vbscript.● Created new corporate wide standards for deployment of WoWs (Mobile Carts), laptops, and tablets.

• Citrix Environment Administrator. • Escalation point for all Citrix issues. • Maintain four separate application environments (Production, Test, Development, Disaster Recovery\High Availability). • Maintain Multiple SQL clusters (Server hardware and DBA functions). • Server Admin (Server 2003, 2003 r2, 2008, 2008r2). • Maintain remote data center for disaster recovery.• Assist in budget creation.

• Switch\Port\VLAN Management (Nortel and Juniper). • Level 2 support for Technicians Group. • Exchange Administration • Linux Email Administrator (Sendmail, SQMail). • Assisted in the Administration of Postini Email services. • Active Directory Administrator (User, Computer, Group Policy). • Network Trouble Shooting (LAN\Wireless\VPN). • Remote User Support (VNC\LANDesk\Bomgar). • Apple support. • Server 2003 and 2008 installation. • VMware server creation and configuration. • Escalation point for technical issues from other departments.

• Management of Help Desk Technicians • Support 1000+ users in multiple locations • Citrix User Support • AS400 User Support • Active Directory management • Network Trouble Shooting (LAN\Wireless\VPN) • Remote User Support (VNC\Bomgar\LANDesk)

Served as the primary contact for all Help Desk request for the Warren and Prescott mill locations. Assisted in the the planning, procurement, and execution of all IS related projects. Created and maintained an inventory management system for both sites' computer equipment.Ran the PC refresh project for all Arkansas facilities.