Justin Daggett

Justin Daggett Email and Phone Number

Ecommerce Professional @
Justin Daggett's Location
San Antonio, Texas, United States, United States
About Justin Daggett

I am a current student at the University of Texas at San Antonio pursuing my BBA in Finance with an expected graduation date of May of 2025. I served in the United States Army for 7 years and have a combined 25 years of work experience to include 10 years in leadership and supervisory roles. I have proven myself in each position and job I have held, which has led to promotions at almost every company I have every worked for. I am an extremely hard worker with a focus on attention to detail. I enjoy analyzing data to solve problems while finding unique ways to accomplish complex tasks. I am the founder and president of the San Antonio Broncos Fans club. As part of this role, I organize activities throughout the year. I network with club leaders and business owners both locally and nationally in order to provide an exceptional experience for group members. I also manage our social media accounts, conduct product sourcing, member recruiting and more.Through my experience I have learned to work hard, be coachable and to take on new opportunities whenever possible. The attention to detail I have learned can be the difference between life or death, from my time in the army, or the difference between a company being successful or not. I have learned to be both a follower and a leader when needed. Being a leader even when not holding a leadership position is something I take pride in doing in order to help the team or organization to be successful.My current goal is to obtain a position as a financial analysist before my graduation date in May of 2025.

Justin Daggett's Current Company Details
Self-employed

Self-Employed

Ecommerce Professional
Justin Daggett Work Experience Details
  • Self-Employed
    Ecommerce Specialist
    Self-Employed Aug 2022 - Present
    San Antonio, Texas, United States
    • Product sourcing and purchasing through various methods to include in person and online.• Product cleaning, repair and photography• Packing and shipping• Online customer service
  • Wells Fargo
    Associate Customer Service Manager
    Wells Fargo Apr 2022 - Dec 2022
    San Antonio, Texas, United States
    • Supplied direct supervision, training, weekly reviews and risk analysis of 15 employees by continuous observations, reports and data analysis• Ran new hire orientation and business specific training for over 250 employees• Coordinated process of 300 employes returning to office after COVID-19 restrictions were lifted
  • Wells Fargo
    Customer Service Team Lead
    Wells Fargo Aug 2020 - Apr 2021
    San Antonio, Texas, United States
    • Supervised and furnished training for a team of 8-15 people daily• Reviewed calls and audited risk compliance for 150 employees• Handled escalated customer calls and complex mortgage servicing situations
  • Wells Fargo
    Customer Service Representative 5
    Wells Fargo Jul 2020 - Aug 2020
    San Antonio, Texas, United States
    • Led two classes, of 40 employees each, during training and onboarding• Handled 5-10 escalated customer complaint calls daily in order to maximize customer loyalty and find solutions to complex issues• Conducted call audits to identity top 5 risk areas, developed a plan to avoid and provided training on results
  • Wells Fargo
    Customer Service Representative 4
    Wells Fargo Mar 2020 - Jul 2020
    San Antonio, Texas, United States
    • Solved complex customer concerns as a member of the Proactive Resolution Team• Served as a leadership role for a new hire class delivering daily supervision, guidance and support to a class of 16 people• Delivered critical support for those affected by live changing events such as COVID-19, hurricanes and wildfires
  • Wells Fargo
    Customer Service Representative 3
    Wells Fargo Sep 2019 - Mar 2020
    San Antonio, Texas, United States
    • Supplied coaching, guidance and assistance to hundreds of representatives across the Wells Fargo network in person, online and over phone by contributing advice and guiding to procedures• Focused on customer retention, provided best practices and insight into helping Wells Fargo customers succeed financially by identifying needs related to new mortgage products resulting in 4-8 funded applications every month• Guided customers with complex mortgage issues by providing education and options to aid customers providing possible solutions to 100% of callers
  • Wells Fargo
    Customer Service Representative 2
    Wells Fargo Feb 2019 - Sep 2019
    San Antonio, Texas, United States
    • Managed 30-50 customer’s calls daily efficiently in a fast-paced call center environment solving simple and complex issues• Conducted testing of software enhancements to identify and minimize potential issues resulting in 100% accuracy• Managed team risk as a Risk Captain ensuring physical security of computers and documents
  • U.S. Army
    Field Artillery Fire Finder Radar Operator
    U.S. Army Jan 2012 - Feb 2019
    United States
    • Supervised and scheduled operational maintenance of equipment valued in excess of $1,500,000• Compiled detailed data and used analytical thinking to predict future situations, furnished recommendations to senior management to safeguard critical personnel and equipment resulting in 100% mission readiness• Conducted technical training of new equipment resulting in 100% mastery by trainees• Promoted from Private First Class through Sergeant
  • Tripler Army Medical Center
    Insurance Verification/Patient Account Representative
    Tripler Army Medical Center Jul 2018 - Oct 2018
    Honolulu, Hawaii, United States
    • Discovered and corrected errors within 99% of rejected accounts in order to collect thousands on past due accounts• Verified patient data by calling insurance companies, web searches and internal software systems identifying and correcting 100% of discrepancies
  • Walmart
    Inventory Management Supervisor
    Walmart Dec 2010 - Dec 2011
    Holton, Kansas, United States
    • Developed and implemented a new organizational system streamlining efficiency and improving in-stock percentages from 83% to 95%• Managed a team to ensure accuracy of inventory levels
  • Wal Mart
    Customer Service Sales Representative
    Wal Mart Sep 2010 - Dec 2010
    Holton, Kansas
    • Determined daily, hundreds of customer needs providing recommendations for additional products increasing sales and overall customer satisfaction
  • Walmart
    Overnight Stocker
    Walmart Jun 2010 - Sep 2010
    Holton, Kansas, United States
    • Inventory rotation and stocking
  • Target
    Warehouse Worker
    Target Sep 2004 - Mar 2010
    Topeka, Kansas, United States
    · Created a standard procedure of communication with other departments in order to maximize efficiency· Cross trained in every area of operations in order to improve efficiency between departments· Maintained and processed high security inventory
  • Ymca Of The Usa
    Umpire/Grounds Keeper
    Ymca Of The Usa Mar 2007 - Oct 2009
    Topeka, Kansas
    • Maintained multiple softball fields and grounds• Provided fair and impartial calls for softball games
  • Ymca Of The Usa (National Resource Office)
    Umpire/Scorekeeper/Referee
    Ymca Of The Usa (National Resource Office) Jun 1998 - Nov 2004
    Topeka, Kansas, United States
  • Sears
    Hardware Sales Associate
    Sears Jan 2004 - Sep 2004
  • Sears
    Inventory Managment Associate
    Sears Oct 2003 - Jan 2004
    Topeka, Kansas, United States
  • Dairy Queen
    Assistant Manager
    Dairy Queen Sep 2002 - Oct 2003
    Topeka, Kansas, United States
  • Dairy Queen
    Crew Member
    Dairy Queen Apr 2000 - Sep 2002
    Topeka, Kansas, United States
    · Provided exceptional customer service through point of sales, timely service and product quality

Justin Daggett Education Details

Frequently Asked Questions about Justin Daggett

What company does Justin Daggett work for?

Justin Daggett works for Self-Employed

What is Justin Daggett's role at the current company?

Justin Daggett's current role is Ecommerce Professional.

What schools did Justin Daggett attend?

Justin Daggett attended The University Of Texas At San Antonio, Allen County Community College, Topeka West High School.

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