Justin D. Halverson, Chfc®, Ricp® Email and Phone Number

Foresight Focused Advisor. Helping our clients align their actions with their intentions to live financially secure lives. My team and I focus on our client's vision then come up with a strategy to accomplish each of their goals by focusing on the highest priorities first. Our team gives our clients clarity and confidence on where they're tracking on their objectives and we go after their goals together by implementing strategies around tax efficient wealth accumulation, market downturns, high tax environments, inflation and longevity risk.

Responsible for fostering growth of relationships within the bank through sales/service of loan and deposit products (i.e., consumer and business products) to new and existing customers. Understands, communicates and works to achieve the mission of the bank.Position Accountabilities- Packages consumer and business loans and submits for approval. Reviews and completes loan documents with customer.- Works with business clients to find products to help with cash flow, fraud prevention, and cash management products. - Generates new business through in-branch selling, outside calls, telemarketing and targeted direct mailings.- Expands existing customer relationships by cross-selling products and services.- Completes documentation necessary to open/maintain new consumer and business deposit accounts.- Worked with internal partners and referred them businesses through prospecting and client reviews.- Assists in the training of Financial Services Consultants and Customer Service Representatives through regular coaching.- Participates in events that demonstrate support for the community and increase business opportunities for the Bank.- Foster relationships in the community to help attract, retain and service new consumer and business relationships

- Coaching employees to utilize strengths and improve on weaknesses to develope them as an employee and as a person- Manages branch operations employees (e.g., selection, training, performance review, work allocation). Oversees and administers branch personnel issues for direct reports.- Works with branch staff to establish and achieve challenging sales/service goals for all areas of the branch. -Balances operational controls and customer service in order to minimize risk to the Bank.- Conducts ongoing customer service, security, and technical training in the branch.- Develops methods to streamline daily functions and improve branch productivity.- Works with the Branch Manager to foster superior customer service. Participates in selling Bank products and expanding customer relationships.- Assisted and taught employees in the implementation of Touchpoint Teller and Touchpoint Sales and Service two new customer relationship softwares for Bank of the West.

Manage teller transactions and sales goals while coaching each teller to achieve their individual goals. Work with store manager to motivate and educate our staff so we are successful overall.

Customer service and problem resolution. Profile my customers to find future and existing customer needs involving insurance, loans, credit cards and deposit accounts.

Process transactions quickly and accurately while selling needed products to bank customers.