Justin Kwok Email & Phone Number

El Segundo, California, United States

I primarily focus on accounts payable procedures at the store level for 65+ locations; I continue to provide excellent support to the accounting team with efficiency in invoice processing, maintaining strong vendor relations, month-end closing duties, and performing cross-functional collaboration. Some key responsibilities include:• Reconciling and ensuring accurate coding of invoices into CrunchTime and NetSuite.• Effective communication with vendors to address invoice discrepancies, resolve payment issues, and maintain positive relationships.• Facilitate timely communication with vendors to obtain necessary documentation and resolve inquiries. • Supporting month-end closing process by preparing accruals and reconciling accounts.• Assist in generating reports and analysis related to accounts payable activities.• Collaborating with IT and Supply Chain to resolve vendor issues.• Providing invoice support to all managers, GMs, and DOs in CrunchTime.

San Francisco Bay Area

• Processed the financial operations of a multi-million dollar food and hospitality restaurant group by managing 11 business accounts, totaling 8 restaurants, 2 commissary kitchens, and 1 bar.• Managed Accounts Payable, involving receiving, processing, and reconciling 500+ invoices per month, averaging $565K.• Managed Accounts Receivable, handling approximately $12 million in annual billings and collections.• Ensured financial accounts were balanced through Microsoft database and QuickBooks.• Analyzed costs and revenues to project sales forecast and securely controlled cash flow at stakeholders' request.• Educated management on minimizing discrepancies in the POS system to ensure accurate sales.• Spearheaded an operation to cut transaction settlement times up to 60% by revising and streamlining inefficient work operations through automative procedures.• Managed over 100 utility and vendor accounts/ contracts and effectively cut costs by up to 65% via account revisions or contract renegotiations.• Acted as the liaison within the company and performed cross-functional collaboration with executive management to address internal and external stakeholders’ needs.• Acted as the point of contact for all accounting and administrative matters.• Prepared and filed Sales & Use Tax for 11 businesses.• Assisted in completing payroll for 100+ employees on a bi-weekly basis.• Verified and reconciled employee hours/timesheets through Aloha POS and ADP.• Learned organizational processes, policies, and procedures with minimal ramp-up time to help the company run smoothly.

San Luis Obispo, California Area

• Led the design and development of production communication materials such as catalogs, posters, flyers, and ads for local and international marketing campaigns.• Managed multiple projects at any given time while under pressure to meet daily, weekly, and monthly deadlines with a 100% completion rate.• Produced quality work to promote the brand image of Cal Poly on a local and global scale with keen attention to detail.• Managed and organized a database of stock photos for staff to readily access.• Collaborated with colleagues by engaging in team brainstorming to develop new concepts for Extended Education.• Organized and assisted in hiring and training Interns.

San Luis Obispo, California Area

• Assisted in the implementation of new RFID technology to track Cal Poly property.• Conducted asset management on all Cal Poly assets and equipment worth $500+.• Updated Cal Poly tracking methods to a more efficient process, streamlining inventory logistics.• Assisted with administrative and clerical duties while acting as a liaison between departments and staff.• Organized, stored, and retrieved files to enhance daily operations and support the property accounting office.

Morro Bay

• Came up with unique opportunities within the e-commerce network to invite brands and marketplaces to collaborate with each other and build strong brand relationships.• Assisted in improving the efficiency and appeal of Quivers through competitive analysis.• Implemented an effective email marketing campaign to build the e-commerce network.• Improved company messaging to scale the invitation process and leverage with the customer base.

San Luis Obispo, California Area

• Developed a strategic model to help build profitable customer relationships for JCPenney.• Gained direct experience using marketing metrics to guide marketing strategy and tactics.• Built and maintained a profitable competitive advantage against fellow companies.• Utilized real-world data and applied the data through the use of SPSS.

San Luis Obispo, California Area

• Develop a comprehensive marketing guide for the Cal Poly Director of the Computer Engineering Program to address the low rate of female enrollment in Computer Engineering.• Conducted secondary and qualitative research and discovered crucial results in understanding the problem of gender imbalance.• Compiled all the data to provide insightful and valuable recommendations for our client to use and incorporate for future use.

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Asian American Christian Fellowship, Intramural basketball, Intramural Soccer

Education record

Activities and Societies: Cross Country, Track & Field, Swimming, Water Polo, Fellowship Club